CHRISTOPHER R. SPENCE

**** ******** ***.

Chesapeake, VA 23322

910-***-****

adxo3h@r.postjobfree.com

C O M M U N I C A T I O N / I N F O R M A T I O N S E C U R I T Y M A N A G E R With over nineteen years of experience, serving as an Information Security Technician, Electronic Key Management System Manager/ COMSEC Account Manager. Function as the primary proponent for cryptographic Key Management Infrastructure, Public Key Infrastructure and Fortezza card management. Perform account registration, privilege management, ordering, generating, and accounting. All to direct the management and distribution of electronic keying material for encryption systems at various echelons of the United States Navy and Marine Corps C5I

(Command, Control, Communication, Computers, Cyber and Intelligence). Plan, implement, upgrade, and monitor security measures to protect communication networks and Government Information Systems (GIS) for the National Security Agency led program responsible for Communication Security (COMSEC). Ensure appropriate security controls are in place that will safeguard digital files and communication infrastructure critical to national security. Respond to COMSEC incidents and practices dangerous to security. Ensure personnel with access adhere to established security standards and governmental requirements on these systems. Possess exceptional organizational skill. Thoroughly knowledgeable in national policies and regulations with regards to the Navy’s KMI/ COMSEC procedures. Active Top- Secret SCI security clearance.

CERTIFICATIONS

CompTIA A+ ce – 8/2026

CompTIA Network+ ce – 8/2026

CompTIA Security+ ce – 8/2026

Microsoft Technology Associate

TECHNICAL SUMMARY

Hardware: Desktop/laptop, Key Management Infrastructure Management Client (KMI MGC) KOK-32, Data Transfer Device, AN PYQ-10, General Dynamics Taclane, ViaSat HAIPE devices, Iridium, Inmarsat, Secure Terminal Equipment. Software: MS Windows 10, MS Office Outlook, Word, Excel, PowerPoint, Visio, Share-point, Norton Ghost, Ghost Cast Server, Dame Ware, Team Viewer, ITSM/ HPSM.

Military/Government Software: Automated Message Handling System (AMHS), C2OIX, Active Directory, Key Management Infrastructure Management Client (KMI MGC), Intermediary Application (iApp). C A R E E R E X P E R I E N C E

United States Navy, Submarine Force Atlantic., Norfolk, VA. Office of Naval Intelligence, Hopper Information Services Center., Suitland, MD. 08/2021 KMI Operating Account Manager

KMI Operating Account Manager, I am responsible for the day-to-day operations, security, and maintenance of the Hopper Information Services Center KMI account. To that end I am responsible to provide direct communication security (COMSEC) material support to our Local Elements responsible for the testing, maintenance and continuing operations of various Step-Sites supporting the commands Secret Internet Protocol Router Network (SIPRNet) and Joint Worldwide Intelligence Communications System (JWICS). My primary responsibility includes the receiving, storing, safeguarding, issuing, inventorying, and disposition of all COMSEC keying material, as well as controlled cryptographic item (CCI). I am also responsible for the accountability 2 Christopher R. Spence

and tracking of over 3000 items of COMSEC material, worth more than over $3.5M, spread across the globe. In addition, I ensure that all In-line Network Encryption (INE) devices and Secure Terminal Equipment (STE) are in compliance with the National Security Agency (NSA) mandated software/firmware updates and perform the required upgrades as necessary. I am also the command Terminal Privilege Association (TPA) administrator for over 200 STE phones deployed within the command spaces, and the Special Security Officer (SSO) pin holder for the command Simple Key Loaders (SKL).

Additional responsibilities include, providing ongoing refresher training to LE custodians on the proper handling and safeguarding of COMSEC material within their custody. Informing LE personnel of new and or revise policies with regards to COMSEC. Conduct self-assessments and unannounced spot checks. Assess and provide detailed reports to higher authorities on possible breaches of security policy and or compromise to national security. CACI International Inc., Norfolk, VA. 11/2018 – 2/2021 Navy KMI Help Desk Agent/ Field Support Technician Responsible for providing customer support through the performance of remote/ telephonic product solution, installation and sustainment. This includes overseeing and performing all necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. Instructs customer in the operation and maintenance of the solution implemented. Maintain customer’s records utilizing the Information Technology Service Management

(ITSM) and Hewlett Packard Service Management (HPSM) ticketing system. Serves as the company liaison on the administrative and technical matters for assigned projects. Interprets customers’ needs, defines next steps, and clarifies the assignment of responsibility for problem resolution as needed. This includes any aspect of the field support and or remote support and is not limited to system hardware, software, network, and other technical infrastructure components. Coordinate with external agencies on the customers behalf to ensure network firewall rules are implemented to support the KMI Virtual Local Area Network (VLAN) connection. Naval Communication Security Material System (NCMS) for account creation, user roles, and registration. National Security Agency (NSA) service desk for account provisioning, IP services implementation, remote management of the client(s) KG-250 encryption device, and back-end issue resolution support. Assisted in the creation of multiple User Guides, Training Guides and Standard Operating Procedures in support of various Test Plans, Maintenance Releases, and Upgrade/ Reimage procedures. Trained, developed and mentored members of the Alteration Installation Team (AIT). Provide initial and ongoing training to newly hired and seasoned field support technicians as required.

Provide installation support to the Department of the Navy supporting the Key Management Infrastructure Client upgrades. Conduct system operational verification testing at the conclusion of every installation, ensuring for proper operation of the system and its’ peripheral. Assisted in the coordination with the customer(s), ensuring they are on schedule and are prepared for the upgrade. Identifies and mitigate all potential issues that could negatively impact the upgrade timeline. Work in conjunction with the Integration and Logistics Team members to ensure the upgrade documentation, equipment and software has been shipped. Resolve customer questions or concerns regarding the system configurations, installations, and functionality. Act as the liaison between customers, and the installation team members, to ensure a seamless transition from Win7 to a Win10 environment. Provides on-the-spot training to customer for proficiency in working with the new system. United States Navy

3 Christopher R. Spence

Naval Air Warfare Center – Aircraft Division, Patuxent River, MD. 06/2018 – 10/2018 KMI Operating Account Manager (KOAM)

As the KMI Operating Account Manager, I am responsible for the day-to-day operations of the Naval Air Warfare Center – Aircraft Division, (Webster Field Annex) KMI account. To provide direct communication security (COMSEC) material support to local elements responsible for the testing, evaluation, and installation of aviation and ship-board communication assets.

My primary responsibility includes the receiving, storing, safeguarding, issuing, inventorying and disposition of all COMSEC keying material, as well as controlled cryptographic item (CCI). I am over-all responsible for the accountability and tracking of over 3500 line items of COMSEC material, worth over $2.2M. Additional responsibilities include providing ongoing/refresher training to the Local Element (LE) custodians on the proper handling and safeguarding of COMSEC material within their custody. Informing LE personnel of new and or revise policies with regards to COMSEC. Assess and provide detail reports to higher authority on possible breaches of security policy and or compromise to national security. CSRA (formally, Computer Sciences Corporation), Virginia Beach VA, 10/2014 – 05/2018 Field Support Technician, Key Management Infrastructure (KMI) System installer KMI Field Support Technician/ system’s installer, my primary function is focused on the Key Management Infrastructure (KMI) program. This program facilitates replacing of DoD COMSEC account computer systems, operating on the SCO Unix operating system, and transition them to the Microsoft Windows environment. My day-to- day tasks includes: Providing complex technical installation support to COMSEC account managers, and field technician. Working in conjunction with business development and project team to conduct site surveys, identifying potential issues, integrate system, plan and design systems installations. Resolve complex customer application questions or problems regarding the new system, its configurations, installations, and functionality. Provide liaison support between project engineering, customers, and the installation team members, to ensure a seamless transition. Provides on-the-spot training to customer ensuring they are proficient in working with the new system. United States Marine Corps, 12/1992 – 07/2014

Electronic Key Management System Manager (EKMS) Manager, MCLB, Albany, GA, 03/2012 – 07/2014 As EKMS Manager and Secure Telephone Equipment User Representative, plan, implement, upgrade, and monitor security measures to protect communication networks and government information systems. Advise commanding officer on policies and procedures regarding EKMS. Train personnel in correct handling and safeguard of COMSEC

(communications security) material. Conduct regular reviews of local units. Maintain security and accountability of controlled cryptographic material.

Provide continuous EKMS support to the Marine Corps Logistics Base communication infrastructure and all tenant commands. Conduct semi-annual inventory and reconcile with the Central Office of Records.

Comply with National Security Agency (NSA) regulations by performing system maintenance, hardware and software upgrades of COMSEC equipment.

Manages and maintain encryption devices ensuring proper and uninterrupted operation of the command Secret Internet Protocol Router (SIPR) network, a critical asset of support for forward deployed personnel.

Serve on the Command Inspection Program Team.

EKMS Manager, 2D Marine Air Wing Forward, Helmand Province, Afghanistan, 11/2011 – 03/2012 Oversaw the primary EKMS account in addition to 26 local unit accounts. Received an above average rating on the Naval Communications Security Material System inspection. Ensured complete accountability and security of all 4 Christopher R. Spence

controlled cryptographic items and key material by aggressively ensuring proper use, accountability and exceptional customer support coupled with hard work and dedication.

Received Navy and Marine Corps Commendation medal in 02/2012 for superior performance.

Ensured 100 percent accountability of all controlled cryptographic items and communications security material for 2D Marine Aircraft Wing throughout the deployment.

Managed key transactions and destructions, equipment movements and coordination with outside agencies resulting in availability of communication material to support “round-the-clock” aviation operations.

Provided training and expert oversight of communication security policies and procedures resulting in zero incidents and recognition during the Regional Command Inspection. EKMS Manager, 2D Marine Aircraft Wing, Cherry Point, NC, 01/2011 – 11/2011 EKMS Manager, Marine Tactical Air Control Squadron 28, Cherry Point, NC, 04/2010 – 01/2011 EKMS Manager, Marine Aircraft Group 40, Helmand Province, Afghanistan, 02/2009 – 04/2010 EKMS Manager, Headquarters Marine Aircraft Group 29, New River, NC, 05/2006 – 02/2009 EKMS Manager, 4th Marine Expeditionary Brigade, Camp Lejeune, NC, 02/2004 – 05/2006 E D U C A T I O N A ND P R O F E S S I O N A L D E V E L O P M E N T Operational Safety and Health Hazard – 2016

ViaSat High Assurance Internet Protocol Encryptor (KG-250) – 2015 KMI Management Client Installation Training – 2015 Key Management Infrastructure Operator Account Manager’s Course – 2015 General Dynamics TACLANE Operator’s Training – 2012 Senior Enlisted Joint Professional Military Education – 2011 Staff Noncommissioned Officer Academy (Career Course) – 2008 Electronic Key Management System Manager’s Course – 2004 Staff Noncommissioned Officer Academy (Sergeant’s Course) – 1999

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