Scrum Master/ Project manager

Jitiporn Sirikul

adxnw1@r.postjobfree.com :: 817-***-**** :: Southlake, TX

Scrum Master 20+ years of extensive experience in IT managing, integrating, and implementing large scale software solutions. Strong in scrum master role with proven track-record of agile adoption to high performance. Excellent communication and interpersonal skills. Servant leading, problem solving, multi- tasking, fast learning. Core competencies include:

– Collaboration

– Motivation

– Team Oriented

– Empower

– Customer Focus

– Detail Oriented/Highly Organized

– Reporting and Communication

– Facilitating/Coaching

Tools/Methodologies: Agile, Scrum, Kanban, Lean, XP, SDLC, RUP, UML, JIRA, Rally, VersionOne, MS Teams, MS office Suites, MS Project, SharePoint, Cognos, SQL, Visio, Mural, Workday Systems and Platforms: Web Service, Micro Service, Cloud, WebSphere, EJB, Mainframe, Unix, Oracle, Linux, Teradata, ETL, MQ, SOA, SOAP

Professional Experience

Sr Scrum Master, Sabre, 2017-2023

• Monitored multiple scrum team performance and provided status based on Agile metrics

• Led organization-level retrospectives to celebrate and gain insights on improvement opportunities

• Promoted SAFe Agile framework and provided recommendations

• Conducted Scrum-of Scrum to identify, track, and resolve dependencies and risks

• Coached and mentored 5 scrum teams simultaneously to adopt/reinforce practice on agile principles and scrum methodology

• Empowered teams to be self-organized/high-performance and improved team efficiency by 15%

• Managed, monitored and delivered several technology transformation initiatives including Application Migrations to GCP, Security Compliance, Operation Modernization with CI/CD, SLI/SLO/Cost Saving resulted in year-over-year cost reduction

Principal Project Manager, Sabre, 2012-2017

• Managed various large-scale projects using Agile/Extreme/Kanban

• Conducted knowledge sharing across projects to avoid recurring problems and to improve efficiency

• Promoted minimal viable product agreement with stakeholders resulted in customer satisfaction and improved time to market

• Prevented project failure by identifying potential treats to avoid costly delay

• Streamlined project estimation process that supported over 200 yearly requests Sr Project Manager, American Airlines, 2006-2012

• Managed enterprise data warehouse projects using EJB web service and Teradata with 30+ offshore resources in India and onshore US contractors

• Handled dual roles as Project Manager and Product Owner of a Web based application that allowed enterprise users easy access to critical information

• Led PII and PCI efforts for data protection security and compliance

• Ensured planning activities were visible and transparent to key stakeholders to increase level of commitment, consensus and trust

• Managed BI application development on Cognos

• Migrated 2000+ existing users from end-of-life applications successfully with minimum operational impact Sr Business Analyst, American Airlines, 2004-2006

• Documented business requirement, gap analysis and acceptance criteria at enterprise level to replace large legacy system

• Reviewed and evaluated vendors’ RFI and RFP for new Real Time Passenger Service System and consolidated reports to senior management

• Managed cost reduction projects. Analyzed TPF financial reports and provided recommendation for tuning opportunities resulting in $700K saving annually

• Coordinated 2000+ global Machine and Personal Sign-in Accounts (EPR) for enterprise laptop replacement Sr Developer, Sabre, 2002-2004

• Developed and installed web application for rail and tour vendors using Java, JSP, XML, C/C++

• Supported Sabre Internet Ticket Printing Services application using Java, SQL, UNIX

• Interacted with business units and vendors on product requirement and design Project Coordinator, Sabre, 1998-2002

• Coordinated project and program-level development and system cutover of US Airways from other system to Sabre

• Volunteered to work in Winston Salem, NC to liaison with US Airways staff resulting in reduction of communication gaps and more collaboration

• Evaluated migration team performance and provided management scorecard based on Service Level Agreement (SLA) to VP and SVP

Educations

University of Texas, Arlington - MBA Management

Thammasat University - MBA Finance

Thammasat University - BA Accounting

Certifications

Project Management Professional Certification (PMP) - ID 1453540 Certified Scrum Master (CSM)- ID 001102971

Google Cloud Digital Leader (CDL) - ID Xslkzl

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