Service Representative Material Handler

Janet Dean

Very reliable and Goal driven

Heath, OH 43056

*************@*****.***

+1-740-***-****

Hardworking employee offering more than 3 years' experience in a warehouse environment. Skilled at exceeding performance goals while adhering to all safety guidelines. Had very good people skills, Manners, respectful, telemarketing, customer service and knows about Microsoft. Very eager to learn and try new things

Authorized to work in the US for any employer

Work Experience

CSR - Customer Service Representative

ContactUS Communications - Hilliard, OH

September 2022 to Present

I take inbound calls for belk.com. I handle anything from online orders to handling problems with their online accounts.

Customer Service Representative

Gap Inc. - Groveport, OH

April 2018 to June 2020

I was a customer service representative that handles the issues with the online orders. I handled complaints and issues and returns.

Material Handler

Gap Warehouse - Groveport, OH

February 2013 to April 2014

I would take inbound calls for online orders

Merchandise Processor

Build a Bear Warehouse - Groveport, OH

August 2012 to January 2013

• Record product, packaging, and order information on specified forms and records.

• Examine and inspect containers, materials, and products to ensure that packing specifications are met.

• Measure, weigh, and count products and materials.

• Mark and label containers, container tags, or products, using marking tools.

• Place or pour products or materials into containers, using hand tools and equipment, or fill containers from spouts or chutes.

• Remove completed or defective products or materials, placing them on moving equipment, such as conveyors, or in specified areas, such as loading docks.

• Assemble, line, and pad cartons, crates, and containers, using hand tools.

• Obtain, move, and sort products, materials, containers, and orders, using hand tools.

• Seal containers or materials, using glues, fasteners, nails, and hand tools.

• Pack containers and re-pack damaged containers.

• Complete order receipts.

• Obtain merchandise from bins or shelves.

• Read orders to ascertain catalog numbers, sizes, colors, and quantities of merchandise.

• Place merchandise on conveyors leading to wrapping areas.

• Keep records of out-going orders.

• Compute prices of items or groups of items.

• Requisition additional materials, supplies, and equipment. Education

12 in High school diploma

Watkins High School - Pataskala, OH

Skills

• customer service (Less than 1 year)

• fast learner (Less than 1 year)

• problem solver (Less than 1 year)

• Receptionist (Less than 1 year)

• Materials Handling (2 years)

• Assembly

• Warehouse Experience (3 years)

• Packaging (3 years)

• RF Scanner (2 years)

• English (10+ years)

• Shipping & Receiving

• Order Picker (3 years)

• Order Picking (3 years)

• RF scanner

• Manufacturing

• Warehouse distribution

• Logistics

• Load & Unload

• Microsoft Word

• Warehouse Management

• Communication skills

• Telemarketing

• Typing

• Heavy Lifting

• Windows

Additional Information

I am a very friendly and hard working. I go above and beyond my possibility to help do anything that I can including my own duties. I love a fast paced environment and things to keep me busy.I’m a team player but can also work alone. I’m very dependable and very reliable. I also Strive to accomplish my goals. Good communication skills and I’m a peoples person.

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