Software Test Engineer
Resume:
JERRY
MCCALL
************@*****.***
Nottingham, MD 21236
Quality expert with success reviewing features and assessing functionality to identify common and complex software testing and hardware/network problems. Special experience in various DOD software illustrated throughout career accomplishments. Collaborates with cross-functional team members to enhance software package quality.
I currently hold a SECRET clearance.
PROFESSIONAL SUMMARY
Broadleaf - Software Test Engineer at Aberdeen Proving Grounds Manassas, VA • 04/2020 - 09/2022
Seneca Resources - Software Test Engineer at Aberdeen Proving Grounds
Reston, VA • 12/2019 - 02/2020
WORK HISTORY
Defined, documented, analyzed, performed and interpreted developmental tests for new and/or modified products or product components.
•
Investigated and resolved operational problems in conjunction with other engineering and technical personnel and provided support.
•
Devised and applied testing procedures for parts and sub-assemblies received from outside vendors.
•
Participated in the development, maintenance and refinement of internal quality control and reliability programs.
•
Performed various levels of software integration testing and verification, leading to a successful software release.
•
Developed and executed integration and test plans, informal test procedures, scenario development coordination and system problem report documentation and resolution.
•
Used Tactical Internet and War Fighting Information Networks BFT1/BFT2 SINCGARS, EPLRS, LBand, SIPR, NIPR.
•
Analyzed potential system configuration, integration and performance issues as well as solved other problems with the overall engineering of the system.
•
Interacted with system users to translate their requirements into systems, hardware and software requirements and design.
•
Assisted in patching system platforms and system test network operating center.
•
Defined, documented, analyzed, performed and interpreted developmental tests for new and/or modified products or product components.
•
Investigated and resolved operational problems in conjunction with other engineering and technical personnel and provided support.
•
Devised and applied testing procedures for parts and sub-assemblies received from outside vendors.
•
• Participated in the development, maintenance and refinement of SKILLS
Technical analysis of product
implementation, modifications
and enhancements in accordance
with specifications from client.
•
Troubleshoot and solve technical
issues with hardware, software
and network/connectivity issues.
•
Recommend actions to client for
coordination of project
management and system life
cycle.
•
Strayer University
Washington, DC
Master of Science: Communications
Strayer University
Washington, DC
Bachelor of Science: Computer
Networking
EDUCATION
CERTIFICATIONS
Hardware supported on classified
and unclassified networks
including DELL and IBM
workstations and servers.
•
Other hardware supported
includes STE, FAX and copiers.
•
Leidos - Software Test Engineer at Aberdeen Proving Grounds Reston, VA • 03/2018 - 11/2019
Advanced Systems Development - Software Test Engineer at Aberdeen Proving Grounds
Falls Church, VA • 07/2016 - 03/2018
internal quality control and reliability programs. Performed various levels of software integration testing and verification, leading to a successful software release.
•
Analyzed potential system configuration, integration and performance issues as well as solve other problems with the overall engineering of the system.
•
Interacted with system users to translate their requirements into systems, hardware and software requirements and design.
•
Assisted in patching system platforms and system test network operating center.
•
Defined, documented, analyzed, performed and interpreted developmental tests for new and/or modified products or product components.
•
Investigated and resolved operational problems in conjunction with other engineering and technical personnel and provided support.
•
Devised and applied testing procedures for parts and sub-assemblies received from outside vendors.
•
Participated in the development, maintenance and refinement of internal quality control and reliability programs.
•
Performed various levels of software integration testing and verification, leading to a successful software release.
•
Developed, maintained and refined internal quality control and reliability programs.
•
Developed and executed integration and test plans, informal test procedures, scenario development coordination and system problem report documentation and resolution.
•
Used Tactical Internet and War Fighting Information Networks BFT1/BFT2 SINCGARS, EPLRS, LBand, SIPR, NIPR.
•
Analyzed potential system configuration, integration and performance issues as well as solve other problems with the overall engineering of the system.
•
Interacted with system users to translate their requirements into systems, hardware and software requirements and design.
•
Assisted in patching system platform and system test network operating center.
•
Defined, documented, analyzed, performed and interpreted developmental tests for new and/or modified products or product components.
•
Investigated and resolved operational problems in conjunction with other engineering and technical personnel and provided support.
•
Devised and applied testing procedures for parts and sub-assemblies received from outside vendors.
•
Participated in the development, maintenance and refinement of internal quality control and reliability programs.
•
Performed various levels of software integration testing and verification, leading to a successful software release.
•
Developed and executed integration and test plan, informal test procedures, scenario development coordination and system problem
•
Allen Corporation Of America - Software Test Engineer at Aberdeen Proving Grounds
Fairfax, VA • 06/2016 - 07/2016
CACI ISS - Software Test Engineer at Aberdeen Proving Grounds Reston, VA • 11/2014 - 05/2016
Intecon - Field Support Engineer/Help Desk at APG
Colorado Springs, CO • 05/2012 - 11/2014
report documentation and resolution.
Interacted with system users to translate their requirements into systems, hardware and software requirements and design.
•
Used Tactical Internet and War Fighting Information Networks BFT1/BFT2 SINCGARS, EPLRS, LBand, SIPR, NIPR.
•
Analyzed potential system configuration, integration and performance issues as well as solve other problems with the overall engineering of the system.
•
Assisted in patching system platforms and system test network operating center.
•
Performed various levels of software integration testing and verification, leading to a successful software release.
•
Developed and executed integration and test plan, informal test procedures, scenario development coordination and system problem report documentation and resolution.
•
Interacted with system users to translate their requirements into systems, hardware and software requirements and design.
•
Used Tactical Internet and War Fighting Information Networks BFT1/BFT2 SINCGARS, EPLRS, LBand, SIPR, NIPR.
•
Analyzed potential system configuration, integration and performance issues as well as solve other problems with the overall engineering of the system.
•
•
In support of BCS3 PPSS Services, defined, documented, analyzed, performed and interpreted developmental tests for new and/or modified products or product components.
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Investigated and resolved reported BCS3 operational problems in conjunction with other engineering and technical personnel.
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Provided technical support and advice to other engineering groups, including the BCS3 PPSS development staff and Customer Support Center.
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Guided and directed lower level personnel on the set up and performance of BCS3 tests.
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Devised and applied testing procedures for BCS3 and for the external data feeds utilized by BCS3.
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Participated in the development, maintenance and refinement of internal quality control and reliability programs related to BCS3 PPSS support.
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Supported fielding, set up, integration, us and training of Army and Tapestry Solutions Logistics Command and Control Applications.
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• Troubleshoot network and connectivity issues.
Managed applications interface with other C2 systems, the applications directory system and file transfer/data storage methodology.
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• Provided rapid response IT technical support to over 250 global users, consisting of military, civilians and DOD contractors on multiple automation systems. These systems include: Battle Command Sustainment Support System for BCS3; Logistics Common Operating Picture (LOOP); Battle Command Sustainment Support System Node Management for BCS3-NM; Translog Web (TLW) and the Incident Reporting Module (IRM).
Monitored 35+ Windows Server 2003 servers on unclassified and classified production servers, which are mission critical to commanders on the battle field and key personnel within tactical operation centers.
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Ensured data connectivity for In Transit Visibility (ITV), RF Tag, Logistics Information Warehouse (LIW), STAMIS, MERIT/MIMMS, AHRS, Last Tactical Mile and GDMS data feeds.
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Supported multiple logistics and transportation units throughout the military with managing their equipment and supplies via multiple automated systems, which allowed them to increase overall productivity and efficiency of their missions while also supporting military units with visibility of their Level 6 ITV data (TMR, Convoy Transponders, RF Tags) within BCS3 as it interfaces with TCAIMSII.
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Created and distributed daily and weekly activity reports for Field Support Representatives throughout Southwest Asia in support of BCS3 along with its data feeds and processes, while maintaining visibility of all open user queries, outstanding issues and requests for support pertaining to the Remedy (IRM) system.
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Analyzed issues with software, computer modeling, simulation, design and process.
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Responded to trouble tickets, diagnosed problems, assisted users and user and maintenance documentation.
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Troubleshoot issues with set up or use of systems as well as networking and firewall issues.
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