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Service Representative Customer

Location:
Seattle, WA
Posted:
June 11, 2023

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Resume:

Christina Zwieg

*** * ******* *****

Belfair Wa.*8528.

Home and Cell 360-***-****

OBJECTIVE: Looking for a solid career opportunity with a companywhere superior service is a priority.

EXPERIENCE: -Sales and Service Representative/Back up Operations Supervisor First Citizens Bank

-Customer Service Representative/ New Accounts Representative Venture Bank (Harbor Bank)

-New Account Representative/Teller/Loan Officer

Kitsap Community Credit Union SKILLS &DUTIES Exceptional Customer Service Branch Operations Bank Regulations

Cash handling

EMPLOYMENT: First Citizens Bank, Gig Harbor, WA; 2009 to 2022

My primary responsibilities included, managing and balancing a cash drawer daily, acting as vault teller, cashing checks, processing deposits, loan payments and ordering foreign currency. Acted as backup for the Operations Supervisor for ten years, which includes maintaining audit and compliance standards, ensuring adherence to quality on new account opening, processing the NSF report, retaining and expanding our customer base and growing branch deposits. Forming a long-term relationship with my customers, many of which have remained loyal through the years and through the numerous mergers, knowing I will always take care of their needs.

Venture Bank, Gig Harbor, WA: 2001 to 2009

My responsibilities included submitting federal tax payments, processing loan payments and deposits, balancing the cash machine on a daily basis, highly involved in community events as a representative of Venture Bank. I provided continuous support during times of high pressure and stress and was cross-trained in all branch positions.

Kitsap Community Credit Union: 1989 to 2000

My job duties included processing night deposit transactions, acting as a phone teller, opening new accounts including IRA’s, approving and preparing consumer loans, acted as backup to the supervisor of the call center in their absence.

EDUCATION: South Kitsap High School-Diploma

Various AIB, training classes and seminars in relation to my banking career

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REFERENCES: Professional and personal references will be furnished upon request.



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