Customer Service Receiving Manager

Portland, OR

TAMMY SHERIDAN 503-***-****

adxneb@r.postjobfree.com

** ***** ** ********** ** customer service management and team building- looking to obtain a position in a progressive environment that will challenge and utilize my skills. Areas of Expertise

Exceptional Interpersonal Communication Customer-focused Skilled Trainer Effective Workflow Management Excellent Time Management Effective Problem Solver Word and Excel Inventory Control Conflict Resolution

Professional Experience

La Provence Portland, OR Sep 2021 - Current

Lead Server/ Supervisor

Trains new employees on policies and procedures

Provides exceptional guest service by communicating with guests and delivering orders with accuracy

Responds to and resolves any guest complaints and employee conflict

Responds to inquiries regarding payroll and timekeeping

Performs day to day supervision of staff, FOH/BOH, and directs overall restaurant level operation performances.

Market of Choice Portland, OR Dec 2015 – Sep 2021 Receiving Manager

Responsible for receiving all deliveries

Administration management for all drivers, vendors, and shipping

Maintained spreadsheet delivery logs

Tracked invoices and deliveries

Maintained accounts payable and receivable for location

Provided sales support and recordkeeping for store operations Haydens Lakefront Grill Tualatin, OR Jan 1999 - Oct 2015 Floor Manager

Responsible for all cash accounting; shift deposits and credit card batches

Onboarded and trained all new employees on company policies and procedures

Managed all front of house personnel

Maintained a long established customer base

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