Service Representative Customer
Resume:
Jim Horvath
Customer service/ Management
Romeoville, IL 60446
*******@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Account Executive
AccQuote Inc - Schaumburg, IL
February 2023 to Present
inbound and outbound sales inquiries to effectively sell life insurance policies and provide quality customer service
Inventory Specialist/Customer Service
DART WAREHOUSE CORPORATION - Aurora, IL
May 2022 to February 2023
• Managing and tracking customers and their containers
• Coordinating and communicating with outside vendors
• Maintain status reports from excel, with daily shipment updates, including status & delivery info
• Receive and update shipment status in a timely manner; issue shipment alerts
• Track and Trace Inbound shipments
• Ensure timely delivery of cargo to customer
• Process documents and issue arrival notices timely and accurately
• Complete shipment accounting timely and accurately Licensed life insurance advisor
ISI, Inc.
February 2022 to May 2022
Life insurance advisor, sales, and customer support. Licensed Life Insurance Agent
Life Quotes Inc - Darien, IL
July 2019 to December 2021
Life insurance sales and support
Licensed Life Insurance specialist
Assurance
October 2018 to July 2019
inbound and outbound sales inquiries to effectively sell life insurance policies and provide quality customer service
Life Insurance Agent
Advocate Financial Partners - Aurora, IL
February 2019 to June 2019
Provided Medicare supplement reviews as well as life insurance sales and annuities Licensed Life Insurance specialist
Go Health Insurance - Chicago, IL
February 2017 to September 2018
inbound and outbound sales inquiries to effectively sell life insurance policies and provide quality customer service
Manager
Circle K Corp - Lisle, IL
September 2016 to November 2016
Responsible for the planning, organization, direction, control and evaluation of the gas station, and provide merchandise and services on a retail basis. Market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high.
Manager
Buchanan Energy - Elk Grove, IL
May 2016 to September 2016
Manager
Thorntons - Bloomingdale, IL
October 2015 to May 2016
Manager
TrueNorth Corp - West Chicago, IL
November 2012 to October 2015
Independent Consultant
Phoenix Furniture - Melrose Park, IL
January 2012 to May 2012
Worked with Midwest Distribution Manager to create and implement cost-effective distribution procedures.
Customer Service & Transportation Manager
Home Line Furniture - Chicago, IL
February 2003 to April 2011
promoted September 2008)
Transportation Supervisor
• Managed a team of 12 drivers and 6 customer service representatives in a fast-paced environment.
• Maintained that all employees and products adhered to all federal, state, and local laws required by the Department of Transportation.
• Managed daily procedures and applied cost-effective methods in a highly competitive market.
• Maximized sales while providing excellent customer service. High Net Worth Client Service Representative
The Vanguard Group - Scottsdale, AZ
August 1998 to June 2002
• Served as primary client representative for enterprise accounts.
• Provided daily interaction with clients to ensure absolute satisfaction.
• Assisted with account troubleshooting through phone and online support.
• Obtained Series 6 and 63 Securities Licenses for mutual fund transactions. Education
Commercial Art and Design
American Academy of Art Chicago - Chicago, IL
High school or equivalent
Proviso West High School Hillside - Hillside, IL
Skills
• Microsoft Office (10+ years)
• Financial services
• Management
• Insurance sales
• Logistics
• Customer service
• Sales
• Microsoft Excel
• Customer support
• Transportation Management
• Outbound Sales
Certifications and Licenses
Illinois Life & Health Insurance License
September 2018
Contact this candidate