Terrica Gordon

Customer service/Home health Covington, LA 70433 adxnbm@r.postjobfree.com +1-985-***-****

I have 7+ years of customer service experience and cash handling. Along with CNA experience. Throughout the years I pursued my education with getting a Diploma in Medical Insurance Billing and Coding. I'm looking for a job that I can turn into a career. I'm willing and determined to do my best at my job. With my past experiences, I will make sure to go the extra mile to ensure my customers/clients are completely satisfied. Communication is the key, and meeting their needs is a must!

Authorized to work in the US for any employer

Work Experience

Lakeview Regional Medical Center

Food Nutrition Worker – Mandeville, LA

Hostess/dietary aide which consists of learning patients dietary. Along with prepping foods, and delivering to each room.

Key Holder

Dollar General - Ponchatoula, LA

Open and closed the store. Ran cash register, managed money, count down drawers, and safe after closing. Handled the trucks, and stocked shelves.

DSP (Direct Support Professional)

Rescare - Ponchatoula, LA

Assisted with helping the young men with disabilities of everyday life. I distributed medicines on a timely basis each day, helped with bathing and dressing. Along with cooking and documentation of each hour.

Popeyes crew member

Popeye's Restaurants - Ponchatoula, LA

•Took customer orders

•Ran the cash register

•Prepared food items

•Cleared tables

Cashier/Customer Service

Chevron - Ponchatoula, LA

Opened and closed the store. Ran the cashier, managed money, lottery and kept the store clean. Handled vendors and stocked products.

Education

2 year college in Medical Billing And Coding

Herzing University - Remote

2016 to April 2018

High school diploma

Ponchatoula High School - Ponchatoula, LA

August 2004 to May 2008

Skills

•Medical Coding

•Customer Service

•Medical Billing

•ICD-10

•Microsoft Excel

•HIPAA

•CPT Coding

•ICD-9

•Medical Records

•Transcription

•Medical Terminology

•Anatomy Knowledge

•Typing

•Food Production

Languages

• English - Expert

Certifications and Licenses

Driver's License

Assessments

Customer focus & orientation — Proficient January 2022

Responding to customer situations with sensitivity

Full results: Proficient

Attention to detail — Highly Proficient

June 2022

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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