Allura Peterson

Raleigh, NC *****

adxnb6@r.postjobfree.com

Professional Summary:

A highly motivated and self-starting individual looking for a change in position as a Work at Home Agent with the company to provide outstanding service to each caller. Currently holding a strong, clear and coherent thinking, sales skills and customer service, with the ability for setting and meeting goals. Trained in handling sensitive information to properly consult and convey with current and potential customers. Experience

Independent Contractor, Goldsboro, NC Massage Therapist June 2022-July, 2023

● SOAP notes that are documented for each client and reviewed their intake forms

● Providing 6 clients with therapeutic bodywork of the highest caliber

● Effectively identify each client's needs, establish clear expectations

● Maintain contact with them during the session in order to accomplish the objectives of each service Lotus 5 Senses Spa, Winston Salem, NC- Receptionist June 2019-September 2019

● Customers were welcome with enthusiasm.

● Arranging and restocking advertising materials to maintain the image of your store.

● Presents concepts and information in a straightforward, succinct manner.

● Locate necessary background data while inputting sensitive data and entering it into the system Starbucks, Winston-Salem, NC- Barista

2019 - 2019

● Maintain constant and regular attendance and punctuality, whether or not a suitable accommodation is provided.

● Obey store operating rules and regulations

● Perform a variety of tasks across the store each shift. IHOP, Clemmons, NC - Shift Supervisor

2018- 2019

● Finished writing correspondence and routine reports.

● Effectively interacted with customer groups or restaurant staff.

● Carried out directions given to restaurant staff verbally, in writing, or via a graphic.

● Checked the cash drawers in a number of checkout stations to make sure there was enough money available.

IHOP, Winston-Salem, NC - Server

2018- 2019

● Welcome visitors, offer them seats, suggest menu items, receive and deliver orders (carry trays), and clear tables.

● When applicable, upselling additional products

● Taking orders using a computer program, order forms, or memory

● Delivering checks and obtaining payment for bills Skills Of Interest

● Strong listening and communication abilities

● Upselling strategies

● Courtesy and professionalism

● 46 WPM

● Detail-oriented Customer Service

● Savvy with technology

● Data entry

● Tam player

● Time management

● Stress management

● Willingness to learn

● Strong work ethic

● Ability to work under pressure and independently

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