Megan Knock

Bloomington, IL *****

adxn8n@r.postjobfree.com

+1-309-***-****

Work Experience

Home Health Care Aide

SYNERGY HomeCare - Normal, IL

August 2022 to Present

Assist clients in their own home, so they can stay home! Lab Assistant

OSF HealthCare - Bloomington, IL

September 2019 to April 2020

Phlebotomy, Lab work, Customer Care

Phlebotomist

American Red Cross - Bloomington, IL

December 2018 to September 2019

Taking donations all over Illinois! Loading and unloading equipment. Set up and take down of equipment before mad after blood drives

Receptionist

G4S Secure Solutions Inc - Bloomington, IL

June 2011 to December 2018

Answered telephone inquiries from clients, vendors and the public. Corresponded with clients through email, telephone or postal mail. Provided clerical support to company employees, including copying, faxing and file management. Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.

Received and routed business correspondence to correct department or staff member. Monitored premises security, screened visitors, updated logs and issued passes. Assistant

Mid West Concessions - Bloomngton

June 1993 to September 2018

IL

Communicated proactively with the supervisor and immediately brought issues to their attention. Greeted guests in a friendly and personable manner. Stocked and replenished merchandise according to store merchandising layouts. Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.

Regularly interacted with guests to obtain feedback on product quality and service levels. Education

High school diploma in Phlebotomy

Heartland Community College - Normal, IL

2018

Skills

• Phlebotomy

• Venipuncture

• Epic

• Communication skills

• Customer service

• Vital Signs

• Laboratory Experience

• Blood sampling

Certifications and Licenses

Certified Phlebotomy Technician

Additional Information

SKILLS

• TELEPHONE (7 years)

• TELEPHONE SKILLS

• PUNCTUAL

• TIME MANAGEMENT

• Receptionist

• Data Entry

• Filing

• Phlebotomy

• Patient Care

• retail sales

• Epic

• Front Desk

• Customer Service

• Phlebotomist

• Venipuncture

• Laboratory Experience

Skills

Telephone skills Customer-service oriented

Conflict resolution Time management

Personable and outgoing Verbal and written communication Punctual

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