Customer Service Banquet Server

Aicha I. Baneni

Silver Spring, MD ***** * 240-***-**** * ***********@*****.***

CAREER OBJECTIVE

A food connoisseur who has 10 years experience in the art of food, beverage, and customer service. I hope to secure a career opportunity to utilize my hospitality skills, while making significant contributions to the success of the company.

PROFESSIONAL EXPERIENCE

Contract Events Operator Washington, DC

Banquet Server January 2021 - Current

Corporate events, weddings, birthdays, and other community events.

● Prepare the banquet space ahead of events by decorating, & setting up tables and chairs

● Serving food and beverages

● Working with event organizers and guests throughout the event to ensure they are comfortable and relaxed during their time at the banquet

● Clean up the banquet space once the event is complete

● Collect payment from customers with sales transactions using modern payment applications

● Utilize excellent customer service and food handling skills Au Bon Pain, Washington, DC Union Station

Cashier Lead & Food Prep March 2017 - April 2020

Experienced leader in front end customer service and food preparation, in a 24-hour fast-paced food service environment.

● Prepared customer meal order requests

● Assisted customers with sales transactions accurately and efficiently, including cash and credit card

● Created a world-class experience for customers from all over the world using top-notch communication skills

● Completed daily cash and credit sales reports for supervisors and store managers SKILLS & INTERESTS

Language: French (fluent)

Interests & Skills: Customer Service excellence, Cooking, Cleaning, & relevant industry technology EDUCATION

LDS Business College (2023) -- Small Business Management and Entrepreneur Certificate Certificate: Food Handler (2022) -- Washington, DC -- Lic.# 13C1CG-J73GCJI Institut Siantou Superior -- (Graduation: 2006) -- Yaounde, Cameroon -- International Business

Contact this candidate