Customer Service Associate
Resume:
Tiffany Johnson
Pueblo, CO *****
**********@*****.***
Authorized to work in the US for any employer
Work Experience
Customer Service Associate
Concentrix - Pueblo, CO
October 2019 to January 2021
Answer incoming calls from health care providers. Would go over health care benefits, claims, and answer any other questions they may have regarding the patients health insurance coverage. Assistant Manager
Western Convience - Pueblo, CO
March 2015 to January 2016
• Open and closed the store at the beginning and end of shifts
• Maintained all operations within the store
• Managed a group of associates
• Performed official money count every day
• Upheld a high standard of customer service
• Pursued sales leads to advance store growth
• Managed daily reports of transactions
• Ordered and stocked store merchandise
• Counseled, mentored and disciplined staff
Sales Associate
Western Convience - Pueblo, CO
February 2014 to January 2015
• Open and closed my register at the beginning and end of my shift
• Stocked the shelves
• Upheld a high standard of customer service
• Shift duties
Groomer
Animal Kingdom - Pueblo, CO
February 2010 to May 2011
• Bathed dogs and cats
• Groomed dogs and cats
• Shift duties
• Upheld a high standard of customer service
• Schedule appointments
Education
High school or equivalent
Skills
• Sales
• training
• Scheduling
• Inventory
• Management
• Cash Handling
• Customer Service Skills
• Inventory
• Management
• Team Building
• Inventory Management
• Merchandising
• Word
• Microsoft Excel
• Pet Grooming
• Pet Care
• Assistant Manager Experience
• Customer service
• Dog handling
• Animal handling
• Animal care
• Customer support
• Medicare
• Computer skills
• Documentation review
• Microsoft Office
• Administrative experience
• Organizational skills
• Medical terminology
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