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Executive Housekeeper Customer Service

Location:
Chennai, Tamil Nadu, India
Salary:
6000dhs
Posted:
June 12, 2023

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Resume:

David Antony Lourdu Raj Email: adxn7a@r.postjobfree.com Phone: +91-959*******

David Anthony Lourdu Raj Page 1

David Antony Lourdu Raj

Phone : +91-959*******

Email : adxn7a@r.postjobfree.com

Nationality: Indian

Languages: English, Hindi, Tamil,

Malayalam

Date of Birth: 24-12-1986

Executive Housekeeper

Dynamic Housekeeping Professional focused on promoting guest satisfaction through exceptional service and maintaining outstanding hotel accommodations. Dedicated leader offering more than 15 years in the hospitality industry, as well as In- depth knowledge of time management, budget control, organizing and team leading. Energetic Executive Housekeeping Manager motivated to deliver superior service to every guest which in turn drives company growth through. PROFESSIONALEXPERIENCE

Group of Atana Hotels – UAE, Dec-2017 - Dec-2021

Executive Housekeeper.

4”Star Luxury Property – 828 rooms,

Reporting to General Manager of the Hotels.

Manage the day-to-day activities of the housekeeping & Laundry department.

Inspected all guest rooms on regular basis and perform preventative maintenance.

To control on the usage guest supplies, stationary and chemical responsible for the proper maintenance and of all office equipment and surrounding area.

Monitor cost consumption and usage of all housekeeping cost through monthly inventories and P & L.

Maintain per stock of guest supplies, chemicals, linens and uniform.

Revamping of old systems to introduce efficient and simple methods for operation.

Arrange trainings for housekeeping staff’s.

Dealing with contractors and suppliers.

Prepared the SOP's for housekeeping and laundry departments and training plan for associates.

Identifying training needs for the staffs and preparing the personal development plan.

Responsible for all departmental purchasing, scheduling, payroll, performance evaluations, interviewing and hiring. David Antony Lourdu Raj Email: adxn7a@r.postjobfree.com Phone: +91-959******* David Anthony Lourdu Raj Page 2

Oceanic Khorfakkhan Resort &Spa- UAE, [ Group of Sharjah National Hotels ] Housekeeping Manger - [August 2015 - February 2017] 4”Star Luxury Resort Property - 177rooms & Villas,

Reporting to Chief Executive Officer of the Hotels.

Over all responsible for Hotel Housekeeping & Laundry.

Over all response for 177 hotel rooms & villas including public areas and laundry.

Lotus Downtown Metro Hotel Apartment- UAE, [ Group Of Lotus Hotels ] Assistant Housekeeping Manger – [September 2013 - July 2015] 4”Star Deluxe Property -150 Apartment Suites.

Reporting to Chief operating officer of the Hotels.

Over all responsible for Hotel Housekeeping.

Overall response for 150 hotel apartments’ suites including public areas and laundry.

Wyndham Grand Regency – Qatar [ Group of Wyndham Hotels & reports ] Senior House Keeping Supervisor – [April 2012 – September 2013] 5” Star property – 246 rooms & suites.

Reporting to Executive Housekeeper of the Hotels.

Assist the Executive Housekeeper in leading the housekeeping team.

Responsible for supervising the attendants & supervisors, conducting monthly inventories, and assisting the Executive Housekeeper with additional projects for the betterment of the property.

Radison Blu Resort and Spa – UAE.

Housekeeping Supervisor – [November 2008 to – April 2012] 5” Star property – 257 rooms & Villas.

Ensure that all guest rooms and guest areas are clean according to Preferred Standards, and supervise the daily tasks of the housekeepers / house person/ public spaces attendant as much as needed.

Assist the Executive Housekeeper in leading the housekeeping team. David Antony Lourdu Raj Email: adxn7a@r.postjobfree.com Phone: +91-959******* David Anthony Lourdu Raj Page 3

EDUCATIONAL & TRAINING COURSES:

Advanced Diploma in Hotel Management and Catering Technology.

Yes, I can! From Radisson Blu Fujairah Resort. UAE.

Train the trainer from Radisson Blu Fujairah Resort. UAE.

Leader Ship Training Class from Radisson Blu Fujairah Resort. UAE.

Quality Customer service skills from Radisson Blu Fujairah Resort. UAE.

First Aid from Wyndham Grand Regency Doha.

Fire warden Room Safety from Wyndham Grand Regency Doha.

HACCP from Oceanic Khrfakkan Resort & Spa UAE,

Technical Qualification:

Knowledge of OPERA, IDS & PROTEL and other hotel software.

Good knowledge in computer.

Computer literate – MS Office package.

Well knowledge about all kind of Housekeeping operational Machine. Declaration:

I declare that all the above details furnished are true and correct to the best of my knowledge. I assure you that I will discharge my duties sincerely to your entire satisfaction. Thank you,

David AntonyLourdu Raj.

Reference:

Mr. Wilson Joseph,

Chief Operating Officer

Abidos Hotels, Dubai, UAE

Mr. Ian Phillips,

Chief Executive Officer

Sharjah National Hotel

Khorfakkan, Fujairah, UAE.



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