Customer Service Machine Operator

Jennifer Doyle

Customer Service Manager - Walmart Supercenter

Lorena, TX 76655

**********@*****.***

+1-254-***-****

Seeking a responsible job with an opportunity for professional challenges. Authorized to work in the US for any employer

Work Experience

Machine Operator

MARS WRIGLEY CONFECTIONARY - Waco, TX

July 2019 to March 2023

• Operated manual machining for assembling injection

• Oversaw work orders

• Performed daily and weekly safe set and shut-down activities

• Operated various machinery

• Keen attention to detail

Store Manager

Critters Exotic Pets

April 2015 to November 2016

• Supervise, lead and train employees and volunteers.

• Responsible for managing employee schedules and time entries in Quickbooks.

• Responsible for meeting federal requirements for pet stores.

• Provide strong customer service skills.

Customer Service Manager

Walmart Supercenter

November 2007 to April 2015

• Supervised, lead and trained 30 plus employees.

• Responsible for timekeeping in ADP for members of my team.

• Maintained schedules for lunches and breaks for all employees.

• Handled all customer service complaints and issues.

• Ensured all proper handling and exchange for all changed needed. Safety team leader

March 2008 to June 2011

Prepared safety action plan for the store.

• Increased customer satisfaction.

• Supervised, lead and trained associates in maintaining and upkeep of paper and chemical department.

• Experienced in the perpetual inventory program.

Cashier

November 2007 to March 2008

• Excelled in customer service.

• Handled customers and customer transactions quickly and efficiently and increased customer satisfactions.

Education

Lorena High School

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