Sales Associate General Manager

Elaine DeCoster

Romulus, MI

A General -Management position in hospitality industry requiring strong organization and promotional skills and the ability to plan budgets,train staff, and work with suppliers and vendors. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Sales Associate

Innovative Teleservices - Dearborn, MI

May 2021 to Present

Sales

General Manager

Jersey Mike's Subs - Southfield, MI

June 2017 to February 2021

Ran overall store

General Manager (GM)

Wendy's. - Livonia, MI

September 2014 to June 2017

Phase 2 certificate received

Training store.

Sales Representative

Innovative Teleservices Inc - Allen Park, MI

October 2011 to August 2014

Make outbound calls to prospective customers for local charities. Answer questions customers may have and find solutions for any problem. Reach sales goals daily. Follow guidelines and procedures for the company. Experience in taps and reloads goal for the week 10,000 Received Award for employee of the month in September 2014.

General Manager (GM)

Concessions International LLC - Romulus, MI

June 2004 to August 2011

Verify cash drawers and vaults for two separate units prepared schedules,order supplies. Handle customer complaints while following guidelines and procedures for the company worked in three units Einstein bagels,West wings,and A&W worked with 20 or more employees daily passed inspections daily audits and inventory once a week for 3 units. Education

High school

Romulus High School - Romulus, MI

Skills

• Labor Cost Analysis

• Profit & Loss

• Inventory Control

• Food Safety

• Strategic Planning

• Recruiting

• Sales Management

• Kitchen Management Experience

• Cold Calling

• Restaurant Management

• Payroll

• Pricing

• Operations Management

• Purchasing

• Forecasting

• Catering

• Restaurant Experience

• Assistant Manager Experience

Certifications and Licenses

Serve safe National Restaurant Association Educational,Mi CPR, AED, and Basic First Aid

Purchase Management

Supervisory Skills Management Training

Einstein Bagels Corporate Training Denver Colorado Training Store

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