Software Engineer Customer Service
Resume:
WAYNE LIBERATI
Software Engineer/Developer
How do you encapsulate 35 years of
technical expertise and leadership spanning
several lifetimes in computing technology?
You hit the high points.
A variety of work assignments for a range of
US Government clients encapsulates my 28
years with CSC, but my primary client was the
DoD. My software expertise on an older, but
important system, prolonged its use by over
20 years! My ingenuity in devising modern
solutions catapulted system utilization by a
new generation of users. Some of my
accomplishments included standing up and
maintaining a secure webserver on the
mainframe, checking user access and
authentication through a centralized
corporate certifying authority, and expanding
queries to use visual aids with maps and then
mapping data. These and numerous other
achievements expanded the user base
exponentially, resulting in more demand by a
growing user community.
As a civilian employee with DoD, my major role
was spearheading the effort moving to COTS
software and AWS because of increasing costs
and dwindling expertise in legacy software in
the tech community. I constantly interfaced
with users for their input to ensure the new
system met or exceeded the legacy system for
queries and file maintenance of support
databases, while developing the new system in
some of the web development skills reflected
on this resume.
I would be remiss if I did not mention the
superior customer service I provided to
worldwide users as a civilian employee and
consultant when manning our project help
desk; answering user questions and solving
technical issues quickly via phone, chat, and
email. This role resulted in increasing user
understanding of how to navigate and use the
many features available in the legacy system.
PHONE:
ADDRESS
315 Clarys Run, St Augustine FL 32092
EMAIL:
*********@**********.***
EDUCATION
• University of Maryland – MS Agronomy and Crop Science
• West Virginia University – BS Animal Science
WORK EXPERIENCE
US Department of Defense - Software Engineer
11/2014 – 09/2021
• Led efforts to replace legacy $1M/year M204 system and stood up a new system with Commercial Off-The-Shelf (COTS) and open source software. Slashed operating costs by 80% migrating M204 data to Postgres in AWS.
• Led a team of programmers developing visually attractive, functional webpages using PHP, Angular.js, Node.js, Express, and ExtJS.
• Demonstrated querying Postgres databases with PostGIS compared favorably with accuracy and performance of old system for geospatial queries, speeding our migration to the new system. Implemented the comparison methods with ESRI JavasScript API and Leaflet.js.
• Met our organizations mandated 508 compliance requirements quickly, raising our webpage scores by adding tags in HTML provisioning for easier access by the visually impaired.
Computer Sciences Corporation (CSC) – Senior Computer Scientist 12/1986 – 10/2014
I worked on CSC contracts to the same DoD office from 1990-2014. My almost 25 year association as a consultant reflects the value they had for my initiative and numerous achievements.
• My efforts enacted the DoD mandate to access websites via PKI cert on a legacy system. Successfully negotiated with vendor and DoD, developing protocols that resolved technical issues and satisfied mainframe SSP requirement to audit mainframe access via RACF.
• Teamed with our system admin to be one of the first older projects to successfully send data to the organization’s cloud environment for access by other people and systems.
• Collaborated with software developers in other government agencies to code and document a REST API, opening access to our data to countless other users and software platforms.
• Became familiar with JavaScript mapping solutions (ESRI ArcGIS JavaScript API and open source Leaflet.js) adding a visual output format for users to display stored shapes, draw new shapes, and use the shapes in queries to find data within those shapes, subsequently displaying geolocation points. The visualization of geolocations became a valuable tool for analyst presentations to leadership, enabling their decision-making processes. SKILLS
PHP, HTML, JavaScript, PostgreSQL, ESRI ArcGIS Javascript API, Leaflet.js, Node.js, ExtJS, CSS, Microsoft Office Products, Git, BitBucket, JIRA, Confluence, M204, MVS, Debugging, Programming, Project Lead, Consulting, Angular.js Working knowledge of Java, and C++ but have not used in 10+ years.
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