** **** ***.

Westbrook, Ct.

*****

OBJECTIVE

Seeking a position as a Medical Receptionist

SUMMARY OF QUALIFICATIONS

• More than 18 years of experience in the health field

• Experienced Front Desk Office

• Experienced medical receptionist with prior experience as Certified Nurse Assistant and Laboratory Technician

• Working knowledge of computerized processes and data entry procedures

• Maintain a working knowledge of medical terminology exercised to record and interpret patients’ information

• Proficient in Microsoft word, Outlook

• Strong communication skills

• Able to Multitask in fast pace environment

RELEVANT ACCOMPLISHMENTS

USRENAL Care Dialysis Center, North Haven Ct. 2010 - Currant

• Manages a medical front desk in areas of manual and computerized scheduling.

• Admits and discharges Dialysis patients

• Processes an average of 35 patients on a daily basis for a fast-paced outpatient dialysis center

• Maintains open lines of communication between patients, physician, staff, Hospitals and laboratory personnel.

• Responds to priority issues to ensure the prompt referral of urgently needed medical care

• Orders monthly, bi-weekly and weekly lab work for patients

• Maintains up-to-date computer-based laboratory test results and patient information.

• Obtains patients' medical insurance information quickly and accurately

• Arranges transportation for patients

• Manages all Electronic Charts for individual Patients

• Runs weekly, Monthly reports for Drs. And Facility Manager

Star Supply Company, New Haven, CT 2005-2009

Receptionist

• Handled a high influx of inbound calls within a dynamic call center environment

• Responded to customer inquiries and requests and resolve issues efficiently and professionally

• Exercise strong interpersonal communication skills with customers and department personnel.

• Data Entry

• Update Company Website

• Coordinated company fundraising projects

• Accepted assignments with an open, cooperative, positive and team-oriented attitude

Waterbury Hospital, Waterbury, CT 2002-2005

Lab Clerk

• Registration of patients

• Ordered lab tests from doctors offices

• Received, label and process specimens from Outpatients/inpatients

• Faxed results to doctors office and units in the hospitals

• Run daily reports

Saint Raphael Dialysis Center, New Haven, CT 1997-2002

Unit Secretary

• Managed a medical front desk in areas of manual and computerized scheduling.

• Processed an average of 100 patients on a daily basis for a fast-paced outpatient dialysis center

• Maintained open lines of communication between patients, physician, staff, and laboratory personnel.

• Responded to priority issues to ensure the prompt referral of urgently needed medical care

• Ordered monthly, bi-weekly and weekly lab work for patients

• Maintained up-to-date computer-based laboratory test results and patient information.

• Obtained patients' medical insurance information quickly and accurately

• Arranged transportation for patients

Hewitt Memorial Hospital, Shelton, CT 1992-1997

CNA

• Assisted patients with daily needs

• Recorded patients progress on a daily basis into patients charts

• Checked patients vital signs

REFERENCES

Kathy Guerrera- Long Island, NY. 203-***-**** PA

Mary Mays, Beacon Falls, CT 203-***-**** Waterbury Hospital

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