Administrative Assistant Service Representative
Resume:
SAMANTHA FONTANEZ
ADMINISTRATIVE ASSISTANT/ OFFICE MANAGER
Bridgeport, CT · 203-***-****
adxn33@r.postjobfree.com
Dedicated and focused Administrative Assistant who excels at prioritizing, completing multiple tasks simultaneously, and following through to achieve project goals. Customer Service representative with over 8 years of experience of office management working closely with partner in charge.Over 10+ years of front desk reception duties.
EXPERIENCE
WORK EXPERIENCE
Administrative III Corporate Account Administrative Assistant SpectraForce (November 2021 – October 2022)
● Acts as the primary support person for two Corporate AccountManagers.
● Managing and prioritizing requests from Account Managers
● Maintain key relationships with customers and internal departments to build knowledge and understanding of customer needs and expectations; Assist Corporate Account personnel with research into customer issues; Follow up on customer questions
Product
Credit
Pricing
Distribution
Service
● Manage contract change requests through Contract Management System
SAP
SalesForce
● Manage project tracking
● Coordinate with Shared Services to establish accurate customer master data:
Contract alignment
Discounts
Special handling instructions
● Processing legal contracts –
● Obtain and review financial data
● Ensuring details match contract,
● Obtain necessary approvals to
● Ensure contract meet guidelines in order to execute contracts;
● Prepare correspondence, presentations,
Samantha Fontanez
Administrative assistant
adxn33@r.postjobfree.com
SAMANTHA FONTANEZ
ADMINISTRATIVE ASSISTANT/ OFFICE MANAGER
Bridgeport, CT · 203-***-****
adxn33@r.postjobfree.com
● Reports and other special
● Projects for the Corporate Account Managers;
● Provide general administrative support:
for check requests
trade shows
office.
Administrative Assistant/Office Manager New Haven, CT AKF Group LLC –(December 2015 – November 2019)
● Provides Administrative support but limited to Partner, Project Managers and Engineers
● Greet and welcome guests as soon as they arrive at the office
● Direct visitors to the appropriate person and office location
● Answer, screen and forward incoming phone calls
● Provide basic and accurate information in-person and via phone/email
● Managed the day-to-day calendar for Partner
● Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
● Ensure reception area is tidy and presentable, with all necessary stationery and material
(e.g. pens, forms and brochures)
● Keep updated records of office expenses and costs
● Expense reports for Partner in Charge
● Access to company’s credit card for:
Office supplies
Travel arrangements for production staff
Bill payment
● Proficient in New Forma
● Microsoft office (Excel, Word, Outlook)
● Editing Specifications/Contracts
● Master Agreements and Data Entry
● Work on other projects with other site locations
● Receive, sort and distribute daily mail/deliveries
● Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges) Samantha Fontanez
Administrative assistant
adxn33@r.postjobfree.com
SAMANTHA FONTANEZ
ADMINISTRATIVE ASSISTANT/ OFFICE MANAGER
Bridgeport, CT · 203-***-****
adxn33@r.postjobfree.com
SKILLS: HIGHLIGHTS:
● Office Management
● Microsoft Office
● Account Reconciliation
● Photoshop
● Adobe Indesign
● Calendar Management
● Problem Solving
● Verbal Communication
● Written Communication
● Leadership
● Planning
● Team work
● Bookkeeping
● Customer Service
● Adaptability
● Clerical Skills
● Self-Directed
● Planning/Scheduling
● Time Management
● Data Reporting
● Meeting Support
● Decision Making skills
● Attention for detail
● Proofreading
● Travel arrangements
● MS Office Proficient
● Calendar Management
Samantha Fontanez
Administrative assistant
adxn33@r.postjobfree.com
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