Patricia Ann Tillman
Columbus, OH 43113
Phone: 220-***-****
E-Mail: *******@*****.***
Skills
Customer and Personal Service
Active Listening
Clerical
Reading Comprehension
Critical Thinking
Writing
Time Management
Negotiation
Active Learning
Monitoring
Complex Problem Solving
Judgment and Decision Making
Instructing
Experience
October 2015 to January 2016
eddie bauer Groveport, OH
sales rep
Provide customers with information such as quotes, orders, sales, shipping, warranties, credit, funding options, incentives, or tax rebates. as well as improved companies sales rate by 50% .
although this job was seasonal I truly enjoyed working for Eddie Bauer
March 2015 to August 2015
safe lite Westerville, OH
sales rep
Provide customers with information such as quotes, orders, sales, shipping, warranties, credit, funding options, incentives, or tax rebates. also helped raise the companies productivity by at least 50% and although this job was just seasonal I learned a lot about windshields and different cars
March 2012 to October 2014
alliance data Westerville, OH
sales /customer service rep
Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
Create, maintain, and enter information into databases.
Create, maintain, and enter information into databases.
Provide services to customers, such as order placement or account information.
August 2007 to July 2010
safe auto insurance Whitehall, OH
customer service rep
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Education
June 1983 North Babylon High School North Babylon, NY
High School Diploma all major subjects