SHARONDA DAVIS

*** *********** **. **** *****, NC 27262 336-***-****

adxn1l@r.postjobfree.com

Hi, I’m who you are looking for, I’m a very outgoing individual who strives for excellence. I’m very dependable and reliable and would be the perfect fit for your company. I’m very organized and even more motivated. Looking forward to joining your team.

EXPERIENCE

JUNE 2020 – PRESENT

CUSTOMER SERVICE REP, Thomas & Sons

Provided primary customer support to internal and external customers.

Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Updated account information to maintain customer records.

Processed customer adjustments to maintain financial accounts

JUNE 2017-MAY 2020

CNA, PRUITT HEALTH

Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.

Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.

Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.

Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.

Dec 2014-Mar 2017

Customer Service Rep, Sears

Provided primary customer support to internal and external customers.

Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Updated account information to maintain customer records.

Answered customer telephone calls promptly to avoid on-hold wait times.

Answered product and service questions, suggesting other offerings to attract potential customers.

SHARONDA DAVIS

708 Westchester Dr. High Point, NC 27262 336-***-****

adxn1l@r.postjobfree.com

Apr 2012-Nov 2014

CNA, PCA Angel Hands Home Health

Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.

Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.

Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.

Monitored and assisted residents through individual service plans.

Scheduled and accompanied clients to medical appointments.

Shopped for groceries regularly to keep house stocked with necessities.

EDUCATION

JUNE 2006

T. WINGATE ANDREWS HIGH SCHOOL

3.0 GPA

SKILLS

Customer Service

Computer

Team Player

Willingness to learn

Fast Learner

ACTIVITIES

Dancing is a passion I have, and I help with the Mine Team at church. Volunteer to help in areas that are needed.

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