Database Developer Software Engineer

Mark Eckeard

302-***-**** **** Brookline Road, Wilmington, DE ********@*****.***

www.linkedin.com/in/markeckeard

SR. SOFTWARE DEVELOPER

Leadership / Coding / Innovation / Project Management

Dedicated professional showcasing 20+ years of software and web development achievements with high-profile companies. Motivational leader who excels in developing applications that maintain the highest standards of quality and reliability. Forges lasting stakeholder relationships to ensure the alignment of projects and teams under heavy workloads. Out-of-the-box thinker who champions creative solutions and the use of cutting-edge technologies to deliver top-tier software that exceeds all expectations.

Selected Highlights:

Delivered high-level application software development and technical support services to large-scale Government websites (MPF Federal).

Constructed the WSFS Bank ticketing system singlehandedly that was used as a company gold standard. Recommended one-of-a-kind solutions to automate legacy processes, becoming a go-to development resource.

Headed time-sensitive project execution and team leadership & management up to a global scale at the Bank of NY Mellon, including working with HR to build a new developer training and onboarding program.

Maintained a productive software development team at WSFS Bank and realized the highest quality systems. Ranked amongst the top of all employees within a competitive company.

PROFESSIONAL EXPERIENCE

MPF Federal July 2020 – Present

Web Engineer

Provide high-level application software development and technical support services to large-scale Government websites using DotNetNuke, C#, SQL Server, MVC, Azure, .NET Core, Web Services, React and JavaScript. Act as a subject matter expert with emerging technologies and other modern web engineering practices/systems.

oFacilitated the buildout of a well-received code repository using Visual Studio and GIT.

oAnalyzed, defined, and documented requirements under strict deadlines and heavy workloads.

oNoted for vital contributions to clear the change ticket backlog and enable new projects.

oActed as the main point of contact for development purposes amongst multiple websites.

oHandled time-sensitive website/server security audits and risk assessments. Supported the creation of new reporting standards to address long-standing problems.

WSFS Bank August 2015 – July 2020

Senior .Net Software Engineer

Orchestrated reporting and tracking applications and websites (.NET, SSIS, SSRS, and Power BI). Sought as a trusted resource for special projects and key issue resolution.

oRecommended one-of-a-kind solutions to automate legacy processes while assessing third-party software. Received commendations for dedication and excellent technical acumen.

oCreated a data warehouse using an ETL process while also delivering specialized support & maintenance to internal, web-based systems within a high-stress environment.

oRenewed focus on evaluating customer behavior companywide by creating/managing numerous dashboards. Expanded expertise with new software platforms and development tools.

oUtilized SQL Server (SSIS) for the design of a custom ASP.NET. C# reporting solution. Provided internal consulting to other engineers on similar projects.

oCreated retail-wide portal enabling improved incentive program tracking using C#, MVC, and SQL Server. Authored a handbook to convey common issues and lessons learned.

oRedesigned a web-based system to boost productivity across all KPIs.

Bank of NY Mellon October 2013 – August 2015

Senior Application Developer

Exceeded expectations throughout software development and technical support. Ensured top-tier results covering technical design and development of cross-functional and multi-platform distributions, providing innovative solutions that were scaled to multiple projects nationally.

oShowcased outstanding leadership qualities by distributing services and applications using SQL Server, Silverlight, and more. Coached staff on processes and procedures.

oEnsured superior application performance levels by coordinating, coding, testing, implementing, and documenting tasks. Performed in-depth research to inform continuous improvement.

oConsulted IT management and senior technical staff to provide senior-level technical output while ensuring adherence to strict performance and budget requirements.

oSupervised time-sensitive project execution and team leadership/management up to a global scale, including working with HR to build a new training and onboarding program.

WSFS Bank January 2013 - October 2013

Manager of New Development

Managed a group of 10 developers and software engineers to manage the company internal software.

WSFS Bank August 2002 – January 2013

Webmaster/Database Developer

Excelled throughout software project execution. Ideated and integrated best-in-class web-based applications combined with a custom corporate intranet.

oMaintained a productive software development team and realized the highest quality systems. Ranked amongst the top of all employees within a competitive company.

oDeveloped professional skillsets and bridged performance gaps.

oEnsured high-end service by maintaining a positive working relationship with internal customers, leading to high satisfaction ratings and an increase in return business.

oGrew business by finding new opportunities, researching leads, and arranging appointments. Used consultative techniques and modern analytics to understand and navigate markets.

oDesigned a reporting solution using SQL Server 2008, SSIS, and SSRS for organization data mining, forecasting, and reporting. The effort was used as a template for all future reporting buildouts.

oElected as a primary database designer, managing projects across their entire lifecycle. Integrated methodologies like Agile and Scrum to achieve strict milestones.

oAssisted in the migration of older database systems into new web-based systems, focusing on positive business impacts while providing regular updates to management.

EDUCATION

CompTIA Security+

MCSA: SQL 2016 Database Administration

Analytics and BI using Power BI, Microsoft

Design and Development Courses, Qlik, Inc.

Fundamentals of Leadership, WSFS Bank Internal Development Class

Fundamentals of Supervision & Management, Delaware Technical & Community College

SharePoint 2010 Designer and Developer Classes, New Horizons

Webmaster Certification, Delaware Technical and Community College

Additional Qualifications: Secret Security Clearance

TECHNOLOGIES & TECHNICAL SKILLS

C#/VB.NET/OOP, MVC, Visual Studio, bootstrap, AJAX, JQuery, REST/JSON, SQL Server Integration Services (SSIS), SQL Server Reporting Services (SSRS), SQL Server/T-SQL, MS Office (Word, Excel, PowerPoint, Outlook), Power BI

COMMUNITY ENGAGEMENT

SPCA

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