Robert Abernathy Clayton, DE, ***** ~ 302-***-****

adxmxz@r.postjobfree.com

#readytowork

Entry Level System Administrator IT Support Helpdesk Management Professional

Entry-level professional completed System Administration training program. Acquired strong skills in creating, planning, implementing, and streamlining IT Infrastructure and systems. Strong technical and managerial skills in structuring customized systems and networking infrastructure solutions to meet the company’s specific needs. Efficient in translating business strategy into IT capabilities, increasing productivity, and ensuring network scalability with expertise in designing and providing cutting-edge technology solutions aligned with the business requirements. Developed efficiency in managing the day-to-day operation of enterprise computing systems and devices, including servers, load balancers, virtual systems, and management and monitoring systems.

Capable of creating and documenting new methods supporting network/system operations and implementing changes to procedures. Expertise in installing and configuring IT assets, network user management, windows operating systems, managing backup and system restore, including servers, software/hardware for performance issues, or system. Key strengths in canvassing system performance-related problems with large client/server and high availability environments, addressing performance bottlenecks, and ensuring maximum network uptime.

Knowledge Forte

System Administration Server Management Server Maintenance Downtime Control Business Continuity System Monitoring/Troubleshooting Network and Security Management Problem Analysis and Resolution Training, and Mentoring Troubleshooting/Operational Risk Network Management and Administration Technical Support Vulnerability Assessment Security Policies IP Network Communications IT Infrastructure Management System Security Protocols/Standards Proficiencies Custodial Experience Customer Service

IT Courses and Certification

System Administration Pathway Program:

Cisco Certified Network Associate (CCNA).

CompTIA Security+.

Professional Value Offered

Outstanding communication skills, verbal as well as written coupled with exceptional presentation skills with the ability to perform above expectations.

Well-conversant in ITIL and ITSM processes, improving network performance by implementing business continuity and change management plans.

Gained an understanding of networking concepts related to LAN, WAN, security, IP communication, WAN protocols, networking devices administration, and maintenance in multi-platform environments.

Sound understanding of Networking Devices Administration and Maintenance in Windows environment, implementing application systems, installing and configuring servers, routers, and switches.

Learned to maintain systems while applying Information System security principles, practices, and procedures under the Risk Management Framework to ensure compliance with security regulations.

Robert Abernathy Page 2 ~ 302-***-**** ~ adxmxz@r.postjobfree.com

Professional Experience

State of Delaware, Multiple Locations Sep 2009 – Present

Custodian I, Clayton, DE Sep 2009 – Present

Keeping the building and grounds clean and neat, in a safe manner that meets company standards.

Facilitating support and assisting the custodial crew of five.

Carrying out basic mathematical calculations as well as accomplishing all pertinent custodial duties, including cleaning classrooms, event rooms, and cafeterias

Safeguarding professional upkeep of the educational facility by cleaning, mopping, and vacuuming.

Organizing furnishings and equipment for meetings, classroom activities, and other events.

Operating and maintaining cleaning equipment.

Custodian Maintenance, Dover, DE Oct 2011 – Mar 2013

Oversaw that the facilities are maintained well, involving various tasks such as responding to complaints, ensuring damages are repaired, conducting regular check-ups, and keeping an inventory of supplies.

Delivered structured direction and leadership to custodial crew members

Increased efficiency by replacing light bulbs, batteries, and troubleshooting vacuum cleaners and auto scrubbers.

Ensured appropriate sanitary maintenance of facilities by disinfecting as well as safe operating and maintaining cleaning machinery.

Past Experience

County Building Services, Middletown, DE Apr 2007 – Sep 2009

Custodian/Maintenance

Education

High School Diploma in General Education, Smyrna High School, 1989.

Certifications and Licenses

Driver's license

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