DEJA SMITH

adxmxj@r.postjobfree.com • 416-***-**** • Brampton, ON

Objective

3+ years of Customer Service experience. College graduate committed to a high standard of customer service and problem-solving. Good with details, working individually or with a team. Professional attitude and etiquette to provide exemplary Customer Service. I am currently seeking a position where I can utilize my Customer Service experience and strong people skills.

Skills Summary

Demonstrate patience and understanding, ensure customer satisfaction, and assist in resolving customer complaints. Efficient interpersonal and interprofessional skills.

Computer Skills: Data Entry, Microsoft Word, Adobe editing software, Internet browsers, Adobe Illustrator.

Strong communication skills, written and verbal, to build rapport with staff and clients in a professional and friendly manner for a stronger relationship and understanding.

Great time management skills to prioritize workload and set personal goals.

Education

triOS College, Information Technology / 2021

Toronto Film School, Video Game Animation and Design / 2020

Sheridan College (Oakville Trafalgar), Game Design, Visual Arts & Design, Art Fundamentals

/ 2013-2016

St. Roch Catholic.S.S of the Arts – Graduate, Ontario Secondary School Diploma / 2013

Work Experience

Metric Contracting Services Ltd.

Office Clerk / 2021 – 2023

Answered phone calls and emails to provide information, resulting in effective business correspondence.

Greeted visitors or callers to handle questions or direct to appropriate staff.

Entered data, performed clerical duties including typing, filing, and completion of forms.

Operate office machines including copiers, scanners, phones, voicemail systems, etc.

Provided reception relief, prepared and directed messages.

East Side Mario’s

Food Prep/ Back Kitchen Support / 2020 – 2021

Created entrees, Pizzas, Salads and Deserts

Cleaned and sanitized work area

Lowes Home Improvement

Cashier/ Self-Checkout attendant/Customer Service / 2018 – 2020

Provided store support – Filling customer orders

Performed stocking & receiving

Interests Volunteering

Anime 2nd Chance Animal Rescue – Cats

Writing and Illustrating “Regeneration” – Birthday dinners

Art Preparing meals for the homeless

Music – all types

Reading

Certification

Fundamental in the Arts

Science Academic

Self Defense

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