Patient Representative Administrative Assistant
Resume:
Purnima Patel
adxmwz@r.postjobfree.com
SUMMARY
Over 22 years of experience as Administrative Assistant. Highly organized, self-motivated, and proficient with computers. Also very professional, hardworking, loyal, and customer-focused individual who can be relied upon to assist where needed.
SKILLS
Understanding of primary code classification: ICD-10-CM, ICD-10-PCS, CPT, and HCPCS-Level II
Knowledge of unfair debt collection practices, insurance guidelines, and HIPPA
Excellent phone etiquette with patients/ healthcare companies
Proficient computer skills with basic accounting and bookkeeping practices
Microsoft Office 365 2021 (Excel, Word, PowerPoint, and Outlook)
Outstanding organizational and time management skills
Ability to multitask in high degree of accuracy, efficiency, and confidentiality
Active listening, attention to detail, decision making, and problem-solving skills
Strong written and verbal communication skills
Collaborative and teamwork
Fluent in English, Hindi, and Gujarati
EXPERIENCE
Support Specialist Kilgore College 2021-Present
Data entry
Team Player with coworkers and community staff
Handle students, parents and community questions and concerns regarding college
Knowledge of computer software and applications
Strong organization, communication, and interpersonal skills
Maintain record maintenance
Assist with student’s enrollment that serves around 100 plus a week
Operate multiphone and transfer to specific department
General Manager Executive Inn 1998-Present
Manage and train employees
Resolve conflicts and customer issues in person and over the phone or email on daily basis
Create hotel guests’ reservations, place order with suppliers, and sales team
Assist hotel guests with credit card transaction and check-in and check-out
Assist with payroll biweekly for the employees
Front Desk Manager Microtel Inn and Suites 1999-2019
Supervised 8 employees and did payroll biweekly
Ordered supplies monthly or as needed
Managed room changes for hotel guests over 10 to 20 per week with as little disruption as possible regardless of the reason
Worked as a night auditor
Attended conventions and completed training
EDUCATION
AAS in Business Computer Office Management degree- Kilgore College 2021-2023
Certified Billing and Coding Specialist #F6G7N7M7 2023
Certificate of Completion in Bookkeeping and Accounting Basics- Kilgore College 2023
Maharashtra College of Engineering, India 1993-1996
(BA Equivalent Diploma in Computer Technology)
COMMUNITY SERVICE
While volunteering at Ancor Health Center, I was able to:
Send claims
Work through denials
Establisth and maintain follow-ups
Posting claims and coding
Reported weekly and monthly numbers
Texas Medicaid procedures
Input and maintain medical records
Helped at Food Banks, Senior citizens homes and homeless shelters. Volunteered at Kilgore College and Leva Patidar Samaj Dallas/Longview.
Contact this candidate