Kelly Owen
*** ***** ** *** ***, Shelbyville, Kentucky, 40065, US • 618-***-**** • ****.****@***.*** Strong verbal communication
Extremely organized
First Aid/CPR
Self-motivated
Organization
Communications
Customer service
Data entry
Customer needs assessment
EMT/PARAMEDIC - Associate of Applied Science - 2006 Umpqua Community College - Roseburg, OR
Nurse Aide - Associate of Applied Science - 2004
Town and Country Rehabilitation, (Certified Nurse Aide) - Boerne, TX Certificate for CNA
Certificate for Phlebotomy
Not Current
Stocking Assistant Sales Associate - October, 2016 to Present Save A Lot - Shelbyville, KY
Was in charge of running a successful cash register, which included scanning items, processing payments, and issuing receipt. Helped customers by answering their questions and completing their requests. Organized store merchandise racks and displays to promote and maintain visually appealing environments. Provided prompt, friendly service to [Type] customers in [Type] store. Responded quickly to customer concerns and resolved [Type] issues using [Skill] and [Area of expertise]. Personal Care Aide - July, 2010 to August, 2015
Kathy Witcher (client) - Cape Girardeau, MO
Recognized abnormalities and/or changes in patients' health status and reported them to the case manager. Assisted patients with self-administered medications through [Action] and [Action]. Kept the house clean and well-stocked, ran errands, managed laundry, and went grocery shopping once a week. Drove clients to locations such as medical appointments and group meetings to maintain social connections and meet medical needs. Kept track of vital signs and medication usage, noting any changes or alarming responses. PROFESSIONAL SUMMARY
SKILLS
EDUCATION
WORK HISTORY
Delivery Driver and Dispatch.
NAPA Auto parts
Put orders together and packed items for shipment, as well as communicating orders to shipping personnel. Immediately informed the purchasing team of any missing or damaged items when unloading and receiving. Promptly responded to all supervisory questions about the job and provided updates on expected task completion times. Was in charge of day-to-day customer service, as well as maintaining positive and long-term relationships with external customers and freight partners.
Removed debris and hazardous materials from the [Type] area to avoid contaminating [Type] and [Type] items. Double-checked the quantity and description of the materials received by comparing them to the packing list. Took the shortest route possible to save company trucks mileage and expedite delivery. Loaded, unloaded, and sorted cargo as part of accurate and efficient [Timeframe] shipments. Attached documentation to shipments leaving the facility, such as receipts, packing slips, and bills of lading. Arranged items at the customer's request and instructions at the destination. Drove vehicles to deliver products and picked up returned materials that were rejected or defective.