Akshay Kumar Mishra

Bareilly, U.P.

Phone: 704-***-****

Email: adxmux@r.postjobfree.com

Profile

Dedicated Developer skilled in liaising between cross functional teams to identify project requirements. Industrious and strategic with a passion for continuous improvement. Aiming to apply 3 years and 8 months of industry experience to contribute value to the teams. I am having good hands-on experience in Complete OMS tasks such as order flow pipelines, Sales Order, Configurations, build and Deployment.

Well versed in Software Development Life Cycle (SDLC) including requirement analysis, design, development, debugging, testing. Key skills

DOMAIN -

Supply Chain Management

APPLICATION FRAMEWORKS-

Sterling OMS 10.2,9.5, IBM Self Serve Tool, WEBCOM, WEBSOM,SBC, Putty, WinSCP, Eclipse, jira, Jmeter, Postman, Confluence, IBM Order Management on Cloud (OMoC), KIBO OMS.

LANGUAGE-

Core Java, Python

WEB AND SCRIPTING-

HTML/CSS, XML, XSL

APPLICATION SERVER-

Websphere and Weblogic

DATABASE-

DB2, Oracle DB

STERLING SKILLS WITH HANDS ON EXPERIENCE-

DOM, Configurator, Exception Console, API Tester, Application Console STERLING CONFIGURATIONS-

U.E Implementations, Creation of Agents and Integrations servers, Services, Queues and Alerts, Exception Handling, Sourcing and Scheduling, Participant Modelling, Process Modelling, Catalog Management, Order Fulfillment CUSTOMIZATIONS-

Call Center Customization, Sterling Store Customization Linux, IBM Order Management on Cloud (OMoC), Call Center Customization. Education

B.Tech in Electronics and

Communication Engineering,

Galgotia's College of Engg. &

Tech., IN, 2019

Languages

English - Fluent

Hindi - Fluent

Work experience

Application Developer

IBM, India Oct 2022 - Present

Develop the application in IBM Call Center customization, creating UTPs and got trained in KIBO OMS and Salesforce OMS.

Senior Systems Engineer

Infosys Limited, India Oct 2019 - Oct 2022

Develop the application asked by the client and perform the unit testing on it while working on Agile environment

Generating reports of defects

Leading the defect triage call and handling client meetings. Tasks also include development as well as support work. Creating workarounds for the production defects and finding the best solution for that defect.

Experience in running the trace and debugging the interfaces. Assignment history

Developer

IBM INTERNAL Dec 2022 - May 2023

Develop the application in Call Center as per the requirement. Contribution: • Developed the code as per user stories.

• Generating reports on the same and leading the defect triage call, handling client meetings.

• Developed different services for which gets invoked in Call Center.

• Handling client meetings.

Developer

Advance Auto Parts Mar 2021 - Oct 2022

Develop the application asked by the client and create UTPs and delivering the code as per requirement in the user stories while working in Agile environment. Contribution: • Developed the code as per user stories along with doing performance analysis of the system.

• Generating reports on the same and leading the defect triage call, handling client meetings.

• Developed Jmeter script to resolve the exceptions.

• Developed different services for different types of fulfillment types.

• Developed complete module of Shipment flow.

• Extend the customizations screens of Call Center.

• Created different workarounds of exceptions and found the fixes.

• Triaging different defects and generating the document for the same.

• Handling client meetings.

• Taking part in Sprint planning.

• Involved in performance testing of the OMS system.

• Took part in migration Activity, analyzing the exceptions, throughputs etc. Tester

Tractor Supply Company Jun 2020 - Feb 2021

Task was to test the components internally developed by the developers and creating UTPs for that.

Contribution: • Tested the various components and created the UTPs

• Raise the defects internally to the developers and got it resolved before handling the code to QA team for testing.

• Log the defects in the Jira with the proof of documents.

• Completed the POC for different scenarios.

• Created few testing scripts.

Contact this candidate