Data Entry Front Desk

AALIAH ROSS

470-***-****/ ****.*******@*****.***

OBJECTIVE

To obtain a position in the medical field with a highly regarded Medical Practice/HealthCare Organization that will cultivate my medical skills in patient care, insurance verification, my customer service and problem solving skills, and allow me to exercise professional growth.

Summary

Dedicated, self-motivated, organized professional with excellent written and verbal communication skills. I have been accepted into American Intercontinental University started fall semester August 2020. Dedicated customer service professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure, de-escalation tactics, and adapting to new situations and challenges to best enhance the organizational brand. Proficient with various office equipment, including desktop and laptop computers, multi-lines telephone, facsimile, and copy machines. My skills are portable, scalable and cross functional.

EXPERIENCE

11/2022- 02/2023 : Pharmacy Technician (remote) CVS Caremark

-Verifying patient’s identity

-Verifying prescribers information

-Processing drugs for patients

-Sending faxes to the right department

-Determining if a patient’s drug should be expedited

11/2021-04/22 : Molina Healthcare, Remote Member services Agent

-Answering inbound calls.

-Verifying patient’s eligibility of insurance - Making and confirming appointments

11/2020 – 03/2021: DELTA DENTAL, Conyers, Georgia, Front and Back Office Medical Assistant

- Front desk checking in/out patients and collecting payments.

- Posting charges and payments

- Verifying patient’s eligibility of insurance via

telephone and/or internet. - Assist in chart pulling.

- Making and confirming appointments. - Answering telephone lines.

- Assign a diagnosis-related group and

determines fees for procedures. - Enter patient data.

03/2019 – 08/2020: CHANGE HEALTHCARE, Covington, Georgia, Medical Administrative and Medical Records

- Front desk checking in/out patients and collecting payments.

- Posting charges and payments

- Verifying patient’s eligibility of insurance via

telephone and/or internet.

- Enter patient data into facility database.

- Making and confirming appointment. - Answering telephone line.

- Assign a diagnosis-related group and

determines fees for procedures.

EDUCATION

American Intercontinental University( 2020)- (Present ) Atlanta, Georgia

Discovery High School – High School Diploma (2020)

QUALIFICATIONS AND DEVELOPMENT SKILLS

Calibration and adjustments

Specifications reading

Scheduling

Time Management

Problem-solving skills

Data Entry

Planning and Coordination

Clerical

Customer service

Written communication

Microsoft Office

High level of professionalism

Excellent written/verbal communication skills

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