TEEKARA PAUL

IgnatusAjuru University Road,

Port Harcourt, River State

Tel: +234**********

Email: adxmll@r.postjobfree.com

PERSONAL SUMMARY:

An energetic, talented and driven with a real passion for delivering a first-class service to the customer and the organization at large, maintaining an excellent relationship with them to encourage repeat business. Having a proven track record of running successful nurture and grow the business through a high-class service, cut cost while at the same time maximizing profit, possessing the experience and initiative to further, bolster a business reputation and commercial success. Looking to join a reputation and group where I can progress quickly and have the opportunity to develop an enviable career profit.

BIO DATA:

Sex: Male

L.G.A: Tai

State of Origin: Rivers

Nationality: Nigeria

Marital Status: Single

Religion: Christianity

CAREER HISTORY:

XTEEM LUXURY HOTEL PORT HARCOURT

Operations Manager 2019 – 2022

ECHELON HEIGHTS HOTEL PORT HARCOURT:

Executive Housekeeper. 2016 - 2018

CHANNEL VIEW HOTELS CALABAR:

Executive Housekeeper. 2013 - 2015.

NOVOTEL ACCOR HOTEL PORT HARCOURT.

Housekeeper, Housekeeping Supervisor/Marketing Officer. 2003 - 2009

EDUCATIONAL BACKGROUND WITH DATE:

Rivers State University Port Harcourt.

BSC. Management 2022

Charkins Maritime and Offshore Safety Centre,

Rivers State University Campus,

Port Harcourt.

(STCW BASIC SAFETY TRAINING CERTIFICATE) in

Personal Survival Techniques, fire Prevention/Firefighting elementary First Aid, personal Safety and Social Responsibilities – 2014.

Shekina Institute of Hotel Management, Fashion Design, and Catering Services. Nigeria (Higher National Diploma in Hotel Management HND) – 2012.

Emmaus Correspondence Bible School of theology (Ireland) Nigeria Branch Port Harcourt Rivers State.

(Diploma in Theology). 2004.

Community secondary school Rivers State,

Senior School Certificate Examination (SSCE). 2003.

Community primary school Borobara Tai, Talga River State,

First School Leaving Certificate (FSLC). 1992

RESPONSIBILITIES:

Overseeing a team of staff and take responsibility for the smooth running of the department and the hotel at large, ensure excellence services are delivered both in and outside the hotel or company for its overall profitability. Setting goals for performance and deadlines in ways that comply with the company's plans and vision. Organizing workflow and ensuring that employees under me understand their duties or delegated tasks. Monitoring employee productivity and providing constructive feedback and training.

DUTIES:

• Effective management of the daily operation of the hotel and department.

• Ensuring that the guest has a good, first and last impression of the hotel.

• Setting a standard for staff and monitoring them to ensure that they are met.

• Recruiting staff, training them up and monitoring their performance.

• Work co-ordination.

• Proper control of guest Amenities/ supply

PROFESSIONAL EXPERIENCE:

• Promoting a culture of continuous improvement through excellence service delivery.

• Having an understanding of all organization functions.

• Ability to understand and give priority to urgent issues.

• Planning ahead whilst at the same time organizing short term activities.

Personal:

• Possessing a friendly personality and charisma to connect with diverse clients.

PROFESSIONAL TRAINING ATTENDED:

• Attitude, behavior toward customer and fellow colleague

• How to serve our customers/colleagues and handle there complain satisfactorily

• Security education/ awareness

• Firefighting /safety course

• Telephone Technique

• Environmental commitment

KEY COMPETENCE:

1. People

2. Attention to Details.

3. Commercially Aware, Customer Satisfaction and Influencing Skills.

4. Self-Motivation.

5. Cost Control, Optimizing Performance/Computer Skills, etc.

HOBBIES:

Travelling, sport and listening to the word of God/Gospel music

REFERENCE:

Ochei James

CEO Foxstream Hospitality Ltd. Port Harcourt

080********

Contact this candidate