Customer Service Medical Office
Resume:
JASPREET KAUR GILL
**** ****, *** ****** **, Calgary, AB T3N 1T5 Tel: 647-***-**** ************@*****.***
Objective:
I am detail oriented and dependable individual with an uncompromising work seeking a job opportunity. Highly motivated individual adept at using my inter-personal communication and relationship building skills to achieve exceptional results.
Highlights of Skills
Ability to meet organization needs and can manage multiple priorities at same time.
CPR (Cardiopulmonary Resuscitation) Certified, Level C
Achieved ServSafe Food Safety Certificate.
Typing Speed 52 wpm.
Dedicated team player.
Trained in PowerPoint, Microsoft Word, and Excel. Also having the knowledge of Access.
Providing efficient customer service in the workplace environment through critical thinking.
Knowledge in medical terminology and transcribing letters.
Languages: English, Hindi & Punjabi (can read, write, and speak).
Experience
Vista Security & Investigation Inc. February 2023 – Present
292190 Nose Creek Blvd,
Balzac, AB
Working as a Facility Patrol Guard.
Noting the entry and exit of employees, visitors, and other individuals.
Responding to alarms and calls of security concern.
Patrolling the building perimeter and premises on foot.
Keeping daily logs of activities and any issues addressed.
Amazon September 2021 – Present
293069 Col Robertson Way,
Balzac, AB
Working as Outbound Picker.
Following safety procedure.
Locating objects to fulfill incoming orders.
Walmart March 2021 – June 2021
2991 10 Ave SW,
Salmon Arm BC
Worked in online grocery department as a picker.
Handling customers phone calls.
Pick fresh and undamaged products for customers.
Receiving online parcel orders.
Wendy’s April 2020 – March 2021
251 Trans Canada Hwy Nw,
Salmon Arm, BC
Worked as a Supervisor.
Counting money from the safe, changing tills, deposit money to the bank.
Making sure store ready for anytime rush.
Tim Hortons Aug 2019 – March 2020
6460 Centre St NE,
Calgary, AB
Worked as a Supervisor.
Supervising a team of up to ten people.
Receive complaints and resolve problems.
Monitor employee productivity and provide constructive feedback and coaching.
Tim Hortons Sep 2018 – July 2019
814 Trans-Canada Hwy,
Sicamous, BC
Worked as a Shift Leader.
Preparing food orders, making coffees, serving guests at drive-thru.
Knowledge of bakery like making donuts and putting stuffs in the oven.
Experience in Cleaning all the hot and cold cap machines.
Popeyes Louisiana Kitchen Jun 2018 – Aug 2018
465 Aviation Rd NE,
Calgary, AB
Worked as a Cashier, greeting customers.
Packaging food and expertise orders.
Preparing sides and checking lobby.
Volunteer
Toronto Western Hospital – Rheumatology Department Dec 2017 – April 2018
Toronto, ON
Booking appointments for the patients with the suitable date and time.
Calling patients for reminding their upcoming appointments.
Greeting patients, visitors and guiding them to the appropriate location within the hospital.
Perform office duties such as faxing, coping, scanning, and shredding.
Prepare patient charts and filing back the other charts.
Wincon Security – Virtual Guard May 2017 - April 2018 Toronto, ON
Responding to at least 25 safety alertness phone calls per hour.
Suspicious activities monitored and reported to local authorities.
Answering emergency and non-emergency calls.
Keeping in tracks of vehicular movements from entrance and exit point.
Resolved issues in calm and simple manner.
Popeyes Chicken Restaurant Nov 2016 – Feb 2017
2900 Warden Ave. (at Finch)
Toronto, ON
Worked as a Cashier.
Greeted customers and provided excellent customer service.
Received payments and record receipts for services.
Education
Medical Office Administration/Health Services - Diploma Sept 2016 – April 2018
Centennial College - Toronto, ON
Relevant Courses:
Medical Terminology
Medical Office Procedures Office procedures & Communication
Medical Machine Transcription
Occupational Health & Safety
Medical Office Assisting/Billing
References
Available upon request.
Contact this candidate