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Site Reliability Scrum Master

Location:
Herndon, VA
Posted:
June 09, 2023

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Resume:

PRASHANT NERKAR

571-***-**** adxmbi@r.postjobfree.com www.linkedin.com/in/prashantnerkar Washington, DC Metro Customer Focus Strategy Leadership Product Engineering Change Agent Problem Solving Page 1 of 2

SUMMARY:

An accomplished leader with experience working in both startups and Fortune 500 companies, multiple business domains

(HealthTech, EdTech, and FinTech), standing up globally distributed product engineering teams and delivering enterprise software. EDUCATION & CERTIFICATIONS:

• Master of Information Technology from Virginia Tech – Pamplin College of Business, USA

• Bachelor of Science majoring in Physics and Electronic Instrumentation from University of Mumbai, India

• Certified Scrum Master, PMP, Lean Six Sigma Green Belt, ITIL v3 Foundation, CompTIA Security+ (In-Progress) and AWS PROFESSIONAL EXPERIENCE:

Capital One Mclean, VA

Head of Engineering / Sr. Director (Card Core Platform) & SRE Feb 2021 – Till Present

• Collaborating with 25+ cross functional Product Managers & Managing 14 Agile Dev teams (90+) based at 3 locations with a consistent People Leadership, Inclusion, and Engagement Index of 85% and Happiness score index of 4 out of 5.

• Leading a YBYO (You Build You Own) department for the Credit Card Core API B2B platform supporting 100 million+ credit card accounts, handling one billion+ credit card transactions per day and integrating with Mobile, IVR, Fraud, Settlements, Distributed Ledger, and Payment systems. The platform is based on Java, Python, Docker, Postgres, CI/CD, Cassandra, Snowflake, AWS (ECS/EMR/Lambda/SQS/SNS), and M/L tech stack. https://developer.capitalone.com/home

• Directed end-to-end reengineering of API Platform, Database, and AWS infrastructure thereby saving $2 million+ per year in AWS billing and 3rd party license and support costs. Automated the AWS server patching process (Rehydration) by deploying Robotic Process Automation (RPA) Bots thereby scaling / rehydrating 100s of servers at the same time.

• Contributed to the Product UX, Requirements and championed the adoption of “iRadr”, a machine learning in-house developed real-time monitoring and troubleshooting system providing intelligent diagnosis, alerting, and anomaly detection.

• Initiated & led the Site Reliability Engineering and Automation Tooling team for the Core department thereby improving DevSecOps, release process, incident management, troubleshooting, & adoption of Observability and Monitoring tools.

• Drove Capital One’s first-ever No-Notice Game Day Resiliency exercise to simulate auto-failover in the event of upstream/downstream system failures, eliminating the possibility of Severity 2 incident - 2nd highest incident level.

• 2021 Q2 Divisional TechX finalist for automating rehydration of AWS infrastructure thereby reducing Vulnerabilities by 25%.

• Mentoring 5 Capital One employees as part of the Origin DIB (Diversity, Inclusion & Belonging) mentorship program. Wealthengine (Acquired by Euromoney) Bethesda, MD

Vice President, Product Management, Software Engineering & M/L Oct 2018 – April 2020

• Reporting to CEO and managing Product Managers, UX, Engineering, and IT operation teams and representing Wealthengine to customers, investors, partners, and the board of directors. https://www.wealthengine.com/platform.

• Collaborated with CISO & General Counsel on data privacy laws (HIPAA, CCPA and GDPR) ensuring PII data is end-to-end secured with SOC 2 Type II certification.

• Restructured, Hired, and grew the Product Engineering & Customer Analytics teams in US and India to 80+ employees in just 8 months with an annual budget of $7 million.

• Drove the reengineering of Wealthengine, a Predictive Analytics Data Platform resulting in higher availability, scalability, SOC2 compliance, and a 60% increase in customer retention. Enabled integrations with CRM, DMP, Salesforce, Ellucian & SalsaLabs.

• Architected the Continuous Data Refresh ETL to generate 300 million+ pre-scored profiles (US population) from 30+ data sources. The raw data is cleaned, de-duplicated, fuzzy matched and ingested into the Data Lake hosted on AWS. The tech stack included Java, Cassandra, and AWS. The data is available on Salesforce and AWS marketplace.

• Invented the WEInsights™, a Machine Learning (M/L) based workflow thereby generating near real-time Wealth scores for US population data sets of 300 million+ profiles. The workflow includes Autoscoring, Recommendation and Connection Engine

(Graphs). The tech stack included Python, Boto3, Scikit-learn, AWS (S3, Glue, Lambda, Neptune, Personalize and Sagemaker).

• Implemented Intrusion Detention Sensors (IDS) across private data center and AWS cloud and enabled 24X7 monitoring leveraging AlertLogic managed IDS service. Collaborated with CISO to analyze threats, risk levels and potential impacts.

• Migrated on-prem Oracle instances to Oracle Cloud thereby shutting down data center servers and saving $250K annually.

• Recipient of Wealthengine “Leadership” award for re-engineering and cloud migration of v9.0 in just 8 months.

• Speaker at WE Prosper Summit 2018 – presented product and innovation roadmap. PRASHANT NERKAR

571-***-**** adxmbi@r.postjobfree.com www.linkedin.com/in/prashantnerkar Washington, DC Metro Customer Focus Strategy Leadership Product Engineering Change Agent Problem Solving Page 2 of 2

Ellucian Reston, VA

Director, Software Development / Cloud Analytics Sept 2015 – Sept 2018

• Managed an R&D team consisting of 35+ employees, including PO, Architects, Software Engineers, and SDET, and collaborated with a cross-functional team of 250+ professionals across the Ellucian Ethos platform team.

• Directed Ellucian Analytics™, a persona based localized (English & Spanish) SaaS platform delivering predictive analytics for the Higher Education industry. The platform is architected using multiple technology stacks - AWS (S3, Lambda, DynamoDB), Node.Js, React.Js, Apache Solr, Python, Tableau, and Vertica DB. https://www.ellucian.com/solutions/ellucian-analytics

• Led the design/development of the DataAccess™, Ellucian’s Integration as a Service platform from inception to production within 6 months. DataAccess collects ERP data from universities and transforms it into an AWS hosted Data Lake

• Managed the development of 400+ Ethos Data Models (EDM), the first data models specifically designed for the Higher Education industry, and now used by 100+ universities and partners. https://www.ellucian.com/solutions/ellucian-ethos

• Conceptualized Ellucian Operational Reporting platform as an OEM capability into Ellucian products based on the Ethos data model and 3rd party reporting tools.

• Speaker at Ellucian Live 2016 & 2017 – presented Ellucian Data Access & Technology Platform Logi Analytics Mclean, VA

Senior Director, Platform Engineering May 2014 – July 2015

• Managed a global R&D team consisting of 30+ employees and contractors located across three development centers in the US, Ukraine, and Vietnam. Recruited top engineering resources in Ukraine and launched a new team to build Logi’s Embedded Analytics platform from inception to General availability (GA).

• Successfully architected and designed LogiNGP™ embedded analytics platform using Angular.Js, .NET, Azure Analysis Services, Node.Js, Python, and HP Vertica technologies. Collaborated with LogiInfo™ and LogiVision™ product teams on integration and deployment. https://insightsoftware.com/logi-analytics/logi-composer/

• Speaker at Logi Analytics User Conference 2015 – presented LogiNGP next generation embedded platform. Molina Healthcare Herndon, VA

Head of Enterprise Architecture & Strategic Initiatives Sept 2011 – April 2014

• Led an Enterprise Architecture team consisting of 16 Enterprise, Solution, Security, and Infrastructure Architects supporting enterprise systems across Medicaid and Medicare lines of business.

• Maintained IT strategies, capabilities, roadmaps, standards, and product catalogs using Troux and ensured that all three lines of business (Medicare, Medicaid, and Clinics) are adopting them.

• Initiated the incremental adoption of Service-Oriented Architecture (SOA) across three lines of business and collaborated with IT teams for integrating IBM’s Enterprise Service Bus with Healthcare.gov.

• Led the strategy and architecture to consolidate PHI data (claims, medical charts, and X-rays) from 10+ systems (both in-house developed and 3rd party) into a central localized (English and Spanish) content data repository. The Medicare content is published and shared with Medicare patients across 17 US states. This initiative resulted in $2 million in savings per year.

• Collaborated with IT teams to create Molina’s first IT strategic plan incorporating roadmaps, tech standards, and future state. Cardinal Health / CareFusion (Acquired by Beckton Dickinson) Reston, VA Senior Manager, Software Engineering Oct 2007 – Sept 2011

• Led an PyxisConnect product engineering team of 70+ engineers across 3 development centers based in the US, Canada, and India. https://www.bd.com/en-us/products-and-solutions/products/product-brands/pyxis

• Led the reengineering of PyxisConnect™ platform from legacy C++ to ASP.NET, Silverlight, C#, BizTalk, & MS SQL Server technologies, thereby saving $4M / year in software development and $250K / year in software license cost. The PyxisConnect is a medication order management system deployed in 350+ hospitals worldwide.

• Led the product engineering of Point of care™ mobility product suite providing medication management workflow using barcode technologies (Motorola MC70, Zebra ZD411), thereby improving patient safety, and reducing the cost of healthcare.

• Directed the operational excellence project using Lean Six Sigma techniques for improving the software configuration management and disaster recovery process. The improved process resulted in $100K savings per year.

• Established and co-chaired Architecture Review Board and Governance process with CareFusion quality systems.

• Recipient of CareFusion “Leadership” award for re-engineering PyxisConnect product thereby saving 4+ million / year.



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