Service Representative Data Entry

VORA HARDESTY Mobile - 209-***-****

**** ******** ***, ******* ** 86401 Home - 928-***-****

Objective

To obtain a challenging and responsible position in an organization where my capabilities, knowledge, effort and accomplishments can be fully utilized for mutual benefit.

Job Skills

Proven team player with the ability to accomplish assignments with minimal supervision.

Experienced in software applications.

Capable of prioritizing and multi-tasking.

Work cooperatively with other team members on all assigned tasks and projects.

Professional Experience

Jefferson School District

Food Service - Worker II, Monticello Elementary School 10/2021 - 3/2023

Methods of computing food quantities /preparation required by menu.

Prepares food for daily student meals and serve meals to students and staff using appropriate portion control.

Prepares weekly inventory, and order food needed for breakfast, lunch and nutrition break.

Monitor and record proper food temperatures.

Responsible for directing food service workers and new personnel in proper work methods and procedures involved in food preparation and serving.

Responsible for keeping the site kitchen in a clean, sanitary and safe condition.

Work with delivery vendors to receive and process food shipments.

Responsible for creating a positive environment within the cafeteria for all.

Responsible for working with Teachers, Students and Parents for any and all cafeteria needs and or requests.

Effectively manage a wide variety of personalities and situations requiring diplomacy, friendliness, tact, and firmness.

Learn, interpret, and apply the School District rules, regulations, and policies.

Food Service - Worker I, Traina Elementary School 09/2011-10/2013 and 04/2014 – 09/2021

Care and use of standard cafeteria appliances and equipment.

Use computer in monitoring student purchases, nutrition values, product purchases and ability to handle cash and keep simple records.

Maintain cooperative relationships with those contacted in the course of work and capable of performing all cooking functions and menu planning.

Learn, interpret, and apply the School District rules, regulations, and policies.

Perform all other duties and responsibilities as assigned.

Campus Aide, Traina Elementary School 08/2007 - 09/2011

Supervise campus activities to assure the safety and security of all students in non-classroom activities.

Enforce and assure student compliance with school and district rules, regulations, policies and procedures

Responds to complaints from students, teachers, parents, and others

Investigate, deter and report unusual, suspicious activities

Prevents or break up student conflicts and fights.

Monitor eating areas, lunch tables, lunch lines, walkways, restrooms, play grounds as well as maintaining a clean eating area for students by removing debris, spills and stacking trays or recycled items.

Continuously on the move while patrolling and supervising assigned campus areas, assuring students are safe, orderly, secure and within supervised areas.

Amazon Fulfillment Center

Fulfillment Associate 09/2013 - 04/2014

Perform production duties as needed: pick/pack orders, receive/stow product items in various bins, ensure inventory accuracy, and unload/load truck at or above the rate expectation for each task.

Responsible for performing production duties and assisting Area Managers with the daily management of the department.

Basic inventory put away functions using an RF handheld scanning device.

Inventory control/quality assurance tasks.

Frequently walk/stand, push, pull, squat, bend, and reach on a daily basis for 10-12 hours’ work shift.

Providian Financial Bancorp

Credit Bureau Analyst 01/2000 - 11/2004

Review, verify, research and resolve consumer disputes regarding

credit files using email and correspondence

Process internal re-aging of accounts to correct consumer reports to all credit bureaus.

Validate balance transfers to check for errors and posted history of account.

Account Maintenance Representative 04/1999 - 01/2000

Responsible for verify legal documents.

Change and update records of customers in database.

Research and investigate customer complaints to ensure accuracy of the Total System file and adjusted accounts of customer for refund, payment, Apr, and credit line increases.

Customer Service Representative 11/1997 - 04/1999

As a customer service duties include answering a high volume of incoming calls from customer regarding their credit card accounts.

Assisted customers with selection of products and working closely with customer to resolve their issues as well as providing additional services they needed.

Wells Fargo Bank

Proof Machine Operator 04/1997 - 08/1997

Data entry of all customer checks through ten-key machine.

Maintain a check and balance of multiple sources of work

Proof read and edit for data entry and computational errors.

Montgomery Ward's

Department Lead 08/1991 - 08/1997

Leader responsibilities include communicating with four sales associates on weekly sales ads and price changes.

Processing and reviewing forms, receipts, and invoices; assists customer with products information.

Fax merchandise order forms to vendors; update on credit inquiry availability and maintain report for entire department.

Education

Mission College, Santa Clara

Completed General Education

Speech Communication

Business Calculus

Excel for Windows

Principles of Accounting

John F. Kennedy High School, Fremont

Graduated in 1989

References

Available upon request

Contact this candidate