Service Representative Data Entry
Resume:
Rose Charles
Fort Lauderdale, Florida
***************@*****.***
Work Experience
Connexion point – Fort Lauderdale
October 2020 to May 2023
Verify Eligibility for Medicare
HIPAA verify agents
Provide DSNP Code for eligible patients
Reading script
Help out clients by explaining the health care policy and plan to the customer and help
them choose the coverage that best suits their needs
Receiving high call volume
Knowledge of Microsoft word and excel
GMS Connect-Fort Lauderdale
Customer service representative
December 2019 to September 2020
Medical Terminology, HIPAA, & Medicare rules
Booking clients doctors appointments
Verifying clients Medicare
Providing healthcare customers services
No cold calls getting inbound and outbound calls fast !
Production Workers
WestRock – Indianapolis
May 2018 to December 2019
Get packages ready for shipment
Completing production tasks for for shift
Report defective products or machinery
oCheck stock levels and report deficiencies in products or raw materialsEnsure shipping procedures are timely
Front desk Receptionist
Conviva Care Solution Fort Lauderdale
January 2017 to April 2018
Greeting and welcoming patients
Process payments for patients
Data Entry
Verify patients insurance eligibility
Book appointments
Receive and delivering all incoming and outgoing packages
Answering all calls and directing as needed
Day to day operations of an office by doing task such as filing papers, preparing documents for meetings and managing the calendar of supervisors.
Education
High school diploma 2020
Sunfire High School
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