Maintenance Technician Customer Service
Resume:
Nicole Nixon
Experienced engineer for *+ years with great leadership skills
Bronx, NY 10472
**************@***********.***
Conscientious and hardworking Maintenance Engineer with a proven commitment to safe and smooth facility operation. Expert manager of multiple hotel utility spaces and systems. Able to delegate maintenance and repair tasks effectively while exercising the right degree of supervisory oversight. Authorized to work in the US for any employer
Work Experience
Superintendent/Handywoman
Greenwich Towers Owners - New York, NY
April 2022 to Present
Complete work order request by tenants
Work closely with all contractors
Manage maintenance team
Work hand and hand with condo board
Insure upkeep of buildings requirement are meeting deadlines. Work with fire department and DOB.
Maintenance Technician
School of Visual Arts New York - New York, NY
August 2021 to Present
• Acknowledge and complete work orders and daily tasks in a timely manner.
• Sanitize and disinfect high traffic areas throughout the day.
• Perform electrical maintenance repair of fixtures using appropriate hand, power, and tools.
• Perform plumbing maintenance (e.g., replacement or repair of leaks in showers, sinks, drains, and faucets, unclogging of drains, repairing pipe leaks, repair or replacement of flushometers, HVAC equipment, and filters, irrigation lines, trenching and laying new lines, winterization, etc.) Maintenance Supervisor
Women in Need
May 2019 to November 2019
Supervised a team of 9
● Ensured all work orders were created,
● filled and filed daily
● Worked closely with outside contractors
● Filled production gaps with temp agency when needed. Engineer
Courtyard Marriott - Queens, NY
April 2017 to March 2019
Work in compliance with standard operating procedures and company policies.
● Conducted all preventive maintenance checks in coordination with Chief Engineer
● Maintained and repaired facility electrical plumbing and hardware equipment.
● Prepared and submitted meter reading logs.
● Answered guest and management queries fully and clearly.
● Maintained tool and supply inventories in coordination with other supervisors. Department Manager
Wal-Mart, -Decatur, G.A
April 2015 to April 2016
Managed three separate department and five associates
● Managed merchandise inventories ins and outs
● Ordered to keep departments fully stocked
Maintenance Technician
New York City Department of Parks - Queens, NY
October 2009 to May 2010
Ensured public bathroom facilities met quality standards and were all stocked.
● Responsible for snaking toilets and ensuring operational valve control.
● Maintained clean park grounds by painting and completing minor repairs.
● Operated power blower as well as pruned and trimmed to maintain clear and safe space. Education
High school or equivalent
Skills
• Excel, Word, Powerpoint (3 years)
• Blueprint Reading, Carpentry, Cherry picker, Electrical Engineering (6 years)
• Health and Safety Standards, Lasers, Trades Mathematics, Painting, Plumbing, Company Policies, Lock Repair
• Hand Tools (10+ years)
• Maintenance (4 years)
• Microsoft Office (10+ years)
• Project Management (1 year)
• Troubleshooting
• Drywall (10+ years)
• Facilities Maintenance (3 years)
• Handyman (10+ years)
• Construction
• Mechanical Knowledge
• Electrical experience
• Customer service
• Leadership
• English
Assessments
Customer Focus & Orientation — Expert
November 2020
Responding to customer situations with sensitivity Full results: Expert
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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