Customer Service Press Operator

James Watkins

**** ********** ****** **********, ** 02131 617-***-**** **********.**@*****.*** Objective To obtain a position as a all Inclusive Press & Bindery Operator that utilizes my print production experience and pre-press management skills proven by 25 Plus years of successful, profitable employment. Profile Highly skilled and experienced professional Digital/Offset /Bindery pre-press operator with demonstrated expertise in print production• Talent for quickly mastering technology • Motivated and personable • Diplomatic and tactful with professionals at all levels • Accustomed to handling multiple tasks • Demonstrated history of producing quality work • Flexible and versatile – able to maintain a sense of humor under pressure • Poised and competent with demonstrated ability to easily thrive in a fast-paced environment and work well independently and in a team.

Skills Summary

Pre-Press savvy Imposition

and Impose Software

G7 Certified

Customer service

Problem solving skills

Computer Savvy

Results Driven

Detail-oriented

Deadline-oriented

Apogee Experienced

Excellent Communicator

Strong mathematical skills

Color Specialist

EFI Fiery Software

Professional Experience Digital Pess Operator

Set-up printing presses by loading stock and adjusting for size; setting feed board, side guides, register board, and delivery mechanism; mounting and setting printing plates and cylinders.

Establish printing quality by inspecting proof copies for print clarity, color accuracy, print defects and conformance to specifications.

Maintain production and quality by adjusting speed, ink flow, drying temperatures and positions; correcting jams and tears.

Cut, fold and reshape materials to give desired look

Shut-down printing presses by removing ink and paper; cleaning parts and components; returning paper and ink to stock.

Ensure press operation by completing preventive maintenance requirements to improve machinery life and efficiency; following manufacturer’s instructions; calling for repairs or performing self repairs; maintaining equipment inventories; evaluating new equipment and techniques.

Maintain all S.O.P for all equipment, Bindery as well. Responsible for all cross Training. Shop floor data collection for efficiency reporting and KPIs in MIS system.

Maintain quality standards per customer expectations.

Perform Maintain all Logs and SDS sheets annually.

Train and Implement SOP for newer Konica C6100 Digital Press.

Ensure production goals are met.

Provide and Maintain all devices for Stability Repeatability and Predictability. FACILITY MANAGER

Oversee office operations and provide impeccable customer service: o Built a clientele supported by 60% referral business.

Develop and implement strategic marketing plan for business: o Financial Performance, controlled expenses, and initiated cost savings strategies o Created and produced design print for state contracts including letter heads, envelopes, maps and MBTA specification for books for state agencies. James Watkins

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Promoted to manager position to recruit, train, and supervise eight employees: o Coordinated training of new hires and on-site staff. o Closely monitored workflow and productivity of staff to ensure day-to-day operations were maintained.

o Processed staff evaluations and made recommendations to direct manager for succession plan.

SEMPER INTERNATIONAL

Manage all aspects of day-to-day operations as a pressman: o Operate and daily managing all presses; Presses include: AB 9800 Series, Ryobi, Heidelberg, Press Tek DI.

Employment History Brown University Graphic Services - Providence,RI 2011 to June 30, 2018 Offset and Digital Pressman

COPY QUICK – Boston, MA

Facility Manager, 1990 to 1999

SEMPER INTERNATIONAL – Boston, MA

Press Manager, 2000 to Present

Education PRESS TEK TRAINING – Boston, MA

(On-site, Copy Cop), 2008

SEMPER INTERNATIONAL TRAINING-Boston, MA (2008)

Uaraco-Avon, MA (1999)

Training: 5334 Four Color DI •Kodak & Xerox •Didi web•Hamada•Ryobi 3302•True-2-color• Site Operations•Customer Service

References: Available on request

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