Delivery Driver Customer Service

LEONARDO DELLA TORRE

*** * ******** **, *****, Utah, 84070, US • 1-385-***-**** • ****************@*****.*** When it comes to determining the best routes, he is extremely effective and skilled. Valid driver's license, clean driving record, and knowledge of route planning and load security are all required. More than 25 thousand deliveries made.

Reduced distribution time by 40% by planning and adjusting optimal routes based on traffic and weather conditions. Determined and dependable leader with exceptional customer service abilities. Through effective analysis and targeting of individual client needs, strategic field sales specialist committed to exceeding revenue goals. Competent driver with strong organizational and multitasking abilities committed to meeting aggressive delivery deadlines. Intelligent, quick learner memorizes delivery areas, locates destinations, and explains the most up-to-date product information quickly. Basic maintenance, repairs, and vehicle maintenance training. Dedicated transportation professional with 3 years of driving experience. Transportation

More than 25 thousand deliveries made

City and non-city driving

Hazardous Materials Endorsements

Proficient in MS Office

Excellent sense of direction

Business Strategy

Computer-savvy

Physically fit and agile

GPS and route planning

Safe vehicle operation

Materials transport

Processes and procedures

Route planning

Fast learner

Excellent time management

Valid [State Name] driver's license

Vehicle inspections

Customer service

Basic mathematical aptitude

Law - Bachelor of Science

Unific Faculdade Integrada do Ceará - CE

College Locked

Driver - March, 2021 to Present

Amazon - Salt Lake City, UT

Kept management up to date on daily activities by updating app logs with data such as mileage, gas consumption, and any unusual occurrences. Double-checked over 90 daily deliveries against shipping instructions before delivering to customers. Picked products for specific routes according to pick sheets. Met consistent safety goals by adjusting my driving to different road and traffic conditions, balancing loads, and avoiding dangerous driving behaviors.

Separated the cargo received by account number and destination. Was responsible for maintaining accurate stock records and schedules. Cleaned and maintained the vehicle and checked for damage after each shift. Contacted customers to confirm and coordinate delivery times prior to delivery. Optimized routes based on traffic and weather conditions, cutting distribution time by 40%. Delivered goods and products on time and in excellent condition to customers. Professional Summary

Skills

Education

Work History

Delivery Driver - February, 2020 to January, 2023

DoorDash - Salt Lake City, UT

Double-checked over 45 daily deliveries against shipping instructions before delivering to customers. Interacted with customers to determine their needs and sales opportunities. Spoke with customers on the phone as well as in person. Choose the best routes in accordance with delivery instructions to meet tight deadlines. Any suspected mechanical issues were reported as soon as possible. Received payment of $200 for completed deliveries and services. Inform company management about customer complaints, requests, and feedback. Delivery Driver - May, 2021 to Present

Walmart - Salt Lake City, UT

Double-checked over 40 daily deliveries against shipping instructions before delivering to customers. Used Spark app to accurately record delivery, payment, and route information. Used app to process payments, make changes, and provide receipts. Customer complaints, requests, and feedback were communicated to company management for prompt resolution. Checked to see if the vehicle inspection stickers and registrations were up to date. Safely loaded and unloaded 75 pounds of electronics, food, house things and chemical hazardous material without incident.

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