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Customer Support Service

Location:
Los Alamitos, CA
Posted:
June 11, 2023

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Resume:

ADAM BUTT

adxm37@r.postjobfree.com Tel: 310-***-****

OBJECTIVE To obtain a full time customer service manager position. Availability immediately EDUCATION Lawrence Tech

BSE., Mechanical Technology, April, 2003

EXPERIENCE

Paragon Recycling LLC, Los Alamitos, CA

07/2018 to present Customer Support Manager

Responsible for supervising all functions of the customer service operations, which included, auditing material invoices to ensure compliance, complete personnel evaluations on supervisors and trainers. Assigning vacant shifts to new hires, participates in employee disciplinary measures and ensure counseling documented. Ensuring compliance with all safety policies and procedures and working conditions for the entire operation. Conducting safety meetings, team meetings, etc., and other plant platforms. Handling all operational functions ensuring proper personnel coverage on a daily basis The Boeing Company Seal Beach, California

03/2008 to 09/2018 Structural Engineer

Conducted and well-managed all phases of structural analysis engineering tasks from inception through com- pletion as follows:

Responsible for the cost, schedule and technical performance of program Participated in the negotiation of contract and contract changes Coordinated the preparation of proposals, business plans, proposal work statements and specifications, operating budgets and financial terms/conditions of contract Acted as customer contact for program activities, leading program review sessions with customer to discuss cost, schedule, and technical performance

Established milestones and monitors adherence to master plans Directed the work of employees assigned to the program from technical, manufacturing, supply chain, mission assurance, business management, and other areas of the program as needed Saljooq Aero Tech, Bothell, WA

05/2003 to 03/2008 Customer Support Contractor

Performing stress analysis, load path development, initial sizing, strength check note documentation, production support, structural test plan development and Crashworthiness support. COMPUTER SKILLS

MS Word, Excel, and Power Point



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