Administrative Assistant Service Rep
Resume:
Tara Anderson-Wagner
Nederland, TX *****
***************@*******.***
Authorized to work in the US for any employer
Work Experience
Remote Billing Specialist
Conservice Utility Experts - Logan, UT
August 2021 to July 2022
• Coordinate with utility providers to ensure client accounts are current
• Resolve outstanding balances
• Find errors in misapplied payments
• Document errors and causes of previous balances in the Conservice database
• Medium phone usage-more than 50% of the day making outbound calls to providers. Office Administrative Assistant/ Office Supervisor Triangle Community Outreach - Port Arthur, TX
April 2014 to January 2021
ADMINISTRATIVE ASSISTANT
Answer and direct phone calls.
Organize and schedule appointments.
Plan meetings and take detailed minutes.
Write and distribute email, correspondence memos, letters, faxes and forms. Assist in the preparation of regularly scheduled reports. Develop and maintain a filing system.
SUPERVISOR
Aligning individual performance expectations with organizational goals Developing performance goals collaboratively with their direct reports Ensuring that performance goals are clearly communicated and current Providing fair, constructive, and timely feedback towards performance expectations and goals Providing assistance, guidance, and coaching support as needed Ensuring that staff have professional development plans in place Conducting performance evaluations according to established systems and policies Sales Associate
Anna's Linens - Port Arthur, TX
August 2012 to September 2015
Responsibilities
Assist customers with finding merchandise.
Check Out customers purchases.
Clean work area.
Put out freight that's in stock room.
Accomplishments
N/a
Skills Used
Great Customer Service
Computer Skills
Retail
Customer Service Rep.
West Business Solutions - Beaumont, TX
December 2010 to July 2012
Responsibilities
Worked at the call center taking phone calls for an electric company. Processed customers payment for bills.
Assisted customers with billing information.
Accomplishments
N/a
Skills Used
Customer service
Computer
How to work in a fast pace environment
Education
Criminal Justice
Northwestern State University of Louisiana - Natchitoches, LA, US August 2020 to Present
Skills
• Excel (10+ years)
• Filing (10+ years)
• Administrative Assistant (10+ years)
• Outlook (10+ years)
• MS Office (10+ years)
• Microsoft Excel (10+ years)
• Microsoft Office (10+ years)
• Receptionist (10+ years)
• Word (10+ years)
• Clerical (10+ years)
• Organizational Skills (10+ years)
• Microsoft Word (10+ years)
• Billing (3 years)
• Computer skills (10+ years)
• LAN
• Customer support
• English
• Expert
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