Priyadarshini Balu

adxm26@r.postjobfree.com Mobile No: +1-765-***-****

Experienced QA Engineer with a proven track record of success in the Telecommunication/ Networking domain. Strong problem-solving skills, ability to adapt to new technologies and environments, and a passion for continuous learning. Highly organized, diligent, and responsible to meet organizational needs. Excellent self-motivated Team player with good communication, presentation, and interpersonal skills. A quick learner and can absorb new technology at short span of time. Seeking a challenging and rewarding position where I can continue to grow and utilize my skills and expertise.

Experience Summary:

Gathered the test requirement, created effective test cases & executed them to find the potential bugs in different applications such as SPEED, CREST, EXPEDIO, BILLING GATE WAY SYSTEM (BGS), GENEVA PROCESS.

Expertise in Understanding and Analysing Test Requirements, Tracking changes and maintenance of Test Requirements.

Involvement in Test estimations and Test strategy implementation.

Performed different kinds of testing i.e., System Integration Testing (SIT), E2E testing include Performance testing, Load testing, Regression Testing, Negative testing based on the customer needs.

Demonstrated the new product features and functionalities to customers, UAT stake holders, ORT Team, Product owners and team members.

Work Experience:

SYSTEMS ENGINEER (September 2016 to August 2020)

Tata Consultancy Service, Chennai, INDIA.

Client: British Telecommunications (BT), UK.

TEAM1: NETWORK PLANNING (CLIENT – BT) Duration: 1 Year 9 months.

Validation of the Survey pack, Planning the best solution using the Geo Map.

Good understanding of Aerial and underground Infrastructure, conduit,

ducts, manholes, handholes, poles, splice box and cabinet.

Planning and designing of complex fiber network infrastructure, outside plant- ducts, locating splitters and fiber DP’s/ FTTP (Fiber to the premise).

Production of construction & cabling work packages using Excel, GIS and ability to plan, fit for construction, external and internal networks.

Plan and design job packs for post planning team which will be delivered to the field engineers.

Knowledge of GIS software PIPER, ORWFMT and NGWFMT.

TEAM 2: QA ENGINEER – ENTERPRISE TESTING (CLIENT – BT) Duration: 2 Years 2 months.

Primarily skilled in Solution designing, Test Design, Functional testing in the area of Telecommunication for British Telecom (BT).

Knowledge on Lead to Cash (L2C), Network testing of OSS (Operational Support Systems) flow and Billing Systems which allows Managed Services (MPLS, Cloud Services, Wireless networks, SD-WAN and Firewall Services) to be quoted, ordered, fulfilled and delivered to the end customers.

Worked with stakeholder & Customers to maintain the QA standards & implemented the processes like static testing, Shift – left & ensured application to be Bug minimal.

Defined, implemented and maintained test plans, test specifications and test suites.

Hands on experience in tools like HP ALM & Xray for QC Defect Tracking.

Have worked with different teams (Designers, Other Component teams) to find quicker & quality resolution for faults.

Building up a very strong customer support and communication structure.

TROUBLE TO RESOLVE (T2R) – NETWORK TESTING:

Tested the real-time network device for understanding the network’s state and ensuring the configurations changes works as expected.

Performed device availability and performance testing through SNMP pings, tested reporting features in watch for net (W4N) & Proactive alarm testing for ticket generation using smarts.

Performed Load testing by creating network traffics.

Gave UAT demo to the stakeholders and end users before go live.

LEADERSHIP & TEAM MANAGEMENT:

Responsible for capacity planning, Task allocation, resource allocation and schedule management of the team.

Daily work management and execution of performance measurement reporting activities.

Trained and developed associates to unleash their full potential in delivering exceptional client service.

Conducted regular employee engagement, provided timely feedback & addressed team’s concerns through one-one discussions.

ACHIEVEMENTS:

Received as Star Player of the quarter in the Team – 2020.

Received appreciation from E2E Test manager for Completion of Network testing for the launch of new router.

Service commitment Award – 2019

Team award for Network planner Project – 2018

EDUCATION:

Bachelor of Engineering – Computer Science, Anna University, Chennai – India

Graduated in 2016 with CGPA 8

WORK AUTHORIZATION STATUS:

Authorized to work in the USA until February ‘2026 (renewable)

No sponsorship required.

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