Service Coordinator Abuse Counselor
Resume:
Tamara Hill
Lancaster, Ca. *****
******************@***********.***
Work Experience
Personal Service Coordinator
Mental Health of America - Lancaster, CA
• Developed a Recovery Plan and/or Personal Service Plan with each member that identified his/her personal needs and goals
• Mediated and advocated on behalf of members on case load to help him/her obtain and keep housing, health care
benefits, entitlements etc.
• Visited members in their place of residence, hospital or jail on an as-needed basis, in order to help them live successfully
and to prevent them from becoming homeless
• Provided coaching, counseling, mentoring, instruction, training, feedback and positive reinforcement for members in areas
such as money management, community integration, employment, grooming and hygiene, meal preparation, public
transportation and other independent living skills.
• Maintained all records and documentation needed for program compliance and accountability in accordance with MHA,
government program standards and funding source requirements Substance Abuse Counselor
Tarzana Treatment Center - Lancaster, CA
2007 to 2009
• Served as initial point of contact for potential clients, providing individualized assistance with inquires questions and description of programs and services.
• Coordinated and facilitated client eligibility verifications and authorization for use or disclosure of protected health
information form in accordance with agency standards.
• Provided case management services for clients including coaching, counseling, mentoring, instruction, training, feedback
and positive reinforcement in areas such as money management, community integration, employment, grooming and hygiene, meal preparation, public transportation and other independent living skills
• Served as an advocate, mediator and advisor as needed to clients in regards to obtaining and keeping housing, health
care benefits, entitlements etc.
Drug and Alcohol Advocate/Domestic Violence Specialist Drug - Lancaster, CA
Drug and alcohol advocate/Domestics violence specialist Antelope valley Domestic Violence Council - Lancaster, CA January 2004 to October 2007
2004 to 2007
• Provided case management services for clients including coaching, counseling, mentoring, instruction, training, feedback
and positive reinforcement in areas such as money management, community integration, employment, grooming and hygiene, meal preparation, public transportation and other independent living skills
• Served as a liaison between the victim(s) in domestic violence criminal cases and the Prosecutors office/courts, assisting
in coordinating interviews, meetings, court appearances and relay victim input. Assisted clients seeking Orders for
Protection and attended court hearings as needed
• Reviewed domestic violence police reports and establishes contact with the victim(s) to check on their status/safety.
Educates the victim(s) on the criminal process and the role of the legal criminal advocate.
• Created, implemented and facilitated curriculum for parenting, life skills and domestic violence groups for client
• Performed crisis intervention advocacy and social service referrals when necessary
• Provided and arranged for transportation to serve individual needs assuring the safety and well-being of clients
Packer/Picker
Quill Corporation - Ontario, CA
January 1994 to February 1995
• Checked boxes once filled on invoices
• Picked items by number
• Packed boxes
• Organized boxes
• Filling
• Lifting
• Accounting
Education
GED/Some College in Addiction studies
CSU Bakersfield - Lancaster, CA
January 2003 to December 2005
Skills
• Case Management (10+ years)
• Mental Health (10+ years)
• Microsoft Excel (7 years)
• Crisis Intervention (10+ years)
• Social Work (10+ years)
• Behavioral Health (10+ years)
• Conflict Management (10+ years)
• Intake Experience
• Management
• Billing (10+ years)
• Behavioral Therapy
• Crisis Intervention
• Medication Administration
• Individual / Group Counseling
• Motivational Interviewing
• Addiction Counseling
• Teaching
• Classroom experience
• English
• Program Development
• Crisis Management
• Special Education
• Autism Experience
• Cognitive Behavioral Therapy
• Mental Health Counseling
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