Network Administrator Customer Care
Resume:
NASIR IFTIKHAR
*****.**********@*****.*** +1-612-***-**** Plymouth, MN
OBJECTIVE
Results-driven Network Administrator with multiple years of expertise deploying and maintaining LAN and WAN infrastructure. Dedicated technology professional with strong track record of accurately conducting system repairs and troubleshooting. Offering exemplary planning, project management and communication talents.
EXPERIENCE
Icon IT Group April, 2023 (Continue)
MN, USA
Position Network Administrator/Engineer
Design, configure, and coordinate the installation of new remote office routers, switches, and circuits
Design, configure, and manage the installation of new network infrastructure equipment including core switches, WLAN controllers.
Provides day to day support of network environment and monitors existing network capacity and identifies areas that need to be increased. Also provides after hours/weekend support on a rotating, on-call basis
Develops and maintains technical documentation
Identifies and provides support and resolution for network problems on the LAN/WAN
Overall design of the load balancing environment including architecting and implementing global load balancing, taking into consideration disaster recovery strategy
Provide 3rd level technical support assistance to the Tier 1 and Tier 2 support staff to diagnose and resolve application issues.
Provided network support services for devices such as hubs, bridges, routers and other hardware.
Managed, tracked and coordinated problem resolution and escalation processes.
Contributed to implementation and support of SNMP monitoring software and other network monitoring tools.
Pakistan Civil Aviation Authority
Islamabad International Airport March 2012 to Feb 2023
Position@-Network Administrator Islamabad, Pakistan
PRIMARY JOB RESPONSIBILITIES
Testing and troubleshooting of IT network of Airport Special Systems including Public Address System, CCTV, Flight Information Display System, Voice Telephony System and Fire Alarm System.
Coordination with Technical Teams, Customer Care & Airlines
Integration of CAN (Campus Area Network) with Service Provider’s WAN network for access to Internet Cloud.
Integration of Airport Special Systems Network with Civil Aviation Cloud Data Centre by deployment of routers, respective configurations, and detailed testing with IT.
Installation and testing of Telephones to end users and integration with PBX over VoIP.
Schedule.
Preparing quarterly and annual Preventive Maintenance Plans for all Network Setup and co-ordination with field teams for successful execution during maintenance windows.
Delegation of fiber optics teams for testing and rectification and maintenance of Fiber Optic Network inside Airport.
Monitored network hardware operations to evaluate proper configuration.
Diagnosed network problems involving combination of hardware, software, power and communications issues.
Monitored data transfer security to detect and prevent intrusion attempts and respond to DDoS attacks.
Assisted technical teams in conducting regular Local and International Technical audits, Quality Management Audits, Financial & Safety Audits.
SKILLS SUMMARY
CCNA (Valid) ID. CSCO14304152
Extensive Command over LAN/WAN, Core Routing and Switching along with
proficiency in IP Configuration.
Hands-on experience in installing routers, switches, workstation for a vast structure.
Network System Installation/Network Repair/maintenance.
Understanding of VLAN, SVI, ACL, Port Security, DHCP,DNS, VoIP.
Understanding of RIP, OSPF, EIGRP, Static Routing, BGP,MPLS and VPN
Understating SDWAN, (Silver Peak), Solar Winds, VM ware.
Ample knowledge in Windows 98 \ Me \ X \ 2000 \ 2003 Server\2008 Server
Good understanding of OSI Model, TCP/IP protocol suite (IP, ARP, ICMP, TCP, UDP, FTP)
CCNP Certification is in progress.
Understanding of IPv6.
Efficient command over computer hardware troubleshooting with Understanding of
Programming especially C and C++.
Expertise of Microsoft Office 365.
Understanding of Active Directory.
Knowledge of Microsoft Azure
Basic knowledge of Python Language.
Technical Administrator
High Commands on Reservation and Ticketing System.
Verbal and Written Communication
PROJECTS
INSTALLATION OF WIFI IN AIRPORT TERMINAL SYSTEM
I was a key official in team which undertook the deployment of WiFi at New Islamabad International Airport from 2014 to 2016. During the project, my team successfully deployed 120 WiFi hotspots in Passenger Building of the Airport and integrated it with Wirless LAN Controller.
INSTALLATION OF SWITCHES IN AIRPORT TERMINAL SYSTEM
From 2012-2014, my team successful installed 250 Layer-3 Switches in the passenger building of Islamabad International Airport for the end devices of (Flight Information Display System, Master Antenna Television, Voice Telephony System, CCTV System)
FIBER INSTALLATION FOR DIFFERENT SYSTEM
From 2010-11, my team successfully deployed 200KM fiber interconnecting various airport buildings for the working of (Voice Telephony System, Fire Alarm System, CCTV).
UNIVERSITY PROJECT
My final year project was research oriented, Nano Fuel based on Nano Technology. I and my partner successfully completed each phase from Proposal, design, fabrication and presentation. Our project received special appreciations from the entire faculty installation.
EDUCATION
Master of Business Administration (HRM (2015)
Preston University, Islamabad Pakistan.
Bachelor of Arts (Mass Communication (2010)
Punjab University, Lahore, Pakistan.
HSSC (Computer Sciences (2008)
Board of Intermediate and Secondary Education Rawalpindi, Pakistan.
SSC (Science) 2006
Federal Govt Boys High School No.2 Chaklala Rawalpindi Pakistan.
CERTIFICATES AND COURSES
Reservation & ticketing Course.
Reservation & Ticketing Course at “Amadeus” Reservation system.
Safety Management System course at “Civil Aviation Authority Pakistan”.
Managing Work, time and stress awareness session by “Max Foster Global Consulting training Pakistan”.
Microsoft Office Basic course at “Pakistan Institute of Management”.
Advance Microsoft Office Course.
References:-
Mr. Sheikh Ahmed
President
ICONIT GROUP
Plymouth, MN
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