E L E A N O R K U Z M I C H

860-***-**** adxlp6@r.postjobfree.com Vernon, CT, USA

PROFILE

Cybersecurity and network support specialist with a strong passion towards tech. Quick at grasping new concepts and skills, and highly adaptable to ever-changing environments. Personable and committed team-player with an emphasis on collaboration and establishing trust. Developed experience from implementing at-home networks, coursework, as well as professional work experience. Looking for challenging opportunities to grow, learn, and be a part of an energetic team. EDUCATION

Associate of Science in

Cybersecurity Operations

Tunxis Community College

Farmington, CT 2023

ACCSC Automotive

Technology Program

Lincoln Technical Institute

East Windsor, CT 2021

Secondary Diploma

Avon High School

Avon, CT 2018

PROFESSIONAL EXPERIENCE

Infrastructure Support, L1

Conning & Company (Contract) Hartford, CT Jan, 2023 - May, 2023

■ Provided prompt and courteous first-response support to internal users.

■ Maintained a 24/7/365 environment with on-call support.

■ Collaborated with higher level colleagues to troubleshoot and fix mission-critical infrastructure components.

■ Provided on-site support and training to a new colleague in a remote office location (NYC).

■ Worked with vendors (Microsoft, Lenovo, Ivanti, iManage) to obtain product support and proper product behavior.

■ Performed vulnerability remediation via outlined standard procedures. Automotive Technician

Hoffman Toyota Simsbury, CT 2020 - 2021

■ Performed a variety of scheduled maintenance tasks on different vehicle components.

■ Inspected and documented issues, damage, or recommended maintenance tasks via front-end computer and mobile software.

■ Utilized CAN bus device to access vehicle computers to check for error codes and sensor readings.

■ Developed efficient routines in order to improve turnaround times for busy workloads.

Retail Associate

McDonald’s Canton, CT 2017 - 2019

■ Frequently engaged in customer service.

■ Performed scheduled food-service equipment maintenance.

■ Collaborated with colleagues for accurate service and quick turnaround times.

■ Assisted new staff in learning business operations. MISC.

Nextcloud Home-Cloud

Implemented file-sharing, and geolocation services, as well as collaborative tools on top of an embedded chip mini-computer.

UniFi Suite

Implemented security cameras, access points, in-wall cabling, front-door access (physical security) for home network.

SKILLS

● OSI & TCP/IP

● DNS

● Active Directory

User Accounts

Devices

Group Policy

● Virtual Computing

HyperV

vSphere

● Network Security

Vulnerability Analysis

Threat Remediation

● Microsoft Suite

Office 365

Admin Exchange

AzureAD

● Citrix Suite

● Windows OS & Server

● Linux CLI

● Programming & Scripting

Python

CMD & PowerShell

● Fluent in Russian

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