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Customer Service - Office Mgr

Location:
Oceanside, CA
Salary:
$22/hr.
Posted:
June 08, 2023

Contact this candidate

Resume:

Francesca JAMES ACUÑA Adams

adxlo0@r.postjobfree.com

760-***-****

Objective:

Full time employment in an administrative, technical or management position

Skills:

Automotive Industry

Vehicle Maintenance & Repair

Roadside AssistanceTroubleshooting

Battery Service/Testing

Parts Finder

Sanitation/Cleaning Professional

Negotiations/Contracts

Customer Service Oriented

Problem Solver/Ability to Transcend Difficulties

Officer Management

Dispatching

Delegation of Duties

Computer Savvy

Certified in MS Office

Proficient in QuickBooks, Legal Solutions, and others

Type 65+ wpm

Dictaphone

Experience:

Note: For, at least, the last ten (10) years, I have pretty much been self employed, performing various different tasks, in totally different industries, in order to keep myself afloat, with skills I’ve acquired through my multi-faceted job history and titles I’ve had, ranging from mechanic, to paralegal, or dog groomer, to apartment maintenance technician, to doing drywall or setting tile, or being the onboard liaison to new employees, just to name a few…and, all of which, I have performed to mastery and with dignity, as there is no job too small, or big, for that matter, as long as it keeps food on the table and people happy, for the most part. This resume elaborates on experience I’ve acquired, and expertise, hopefully, as the job market is ever changing, and sometimes causes us to be in professions never thought possible, yet, it is a true reflection of the human spirit and our need to persevere, and survive.

Company: Walmart

Title: Front End Cashier

Oceanside, 2023-present

Duties: Cashier and excellent customer service. My job is to ring up customers and make sure they’re happy.

Company: County of San Diego

Title: In-Home Health Services Worker

Throughout San Diego County, 2022-present

Duties: Provide services to people in need of help at home for different tasks, i.e. cleaning, moving stuff around the house, shopping, going to doctor’s appointments with them, helping with their banking, bathing, whatever they need that they feel comfortable enough having me help them with, provided by the County.

Company: Self-Employed

Title: Automotive Tech/Parts Locater/Sales

Throughout San Diego, Orange and Los Angeles Counties, since 1979

Duties: Removal and replacement of parts on various different vehicles (i.e. brakes, shocks, struts, serpentine belts, oil changes, rotors, spider gears, power steering pumps, wiring harnesses,, gas tanks/filters, O2 sensors, tires, etc., whatever was needing to be done to get the vehicle up and running, safely. I’ve also purchased vehicles at auctions and repaired and sold them for a decent price to people needing a vehicle. Totally freelance.

Company: GoStaff Employment Agency

Title: Skilled Tradesman

San Diego snd Orange County, 2020-2022

Duties: Complete work orders for temp to perm prep & finish work jobs for various contractors/builders ranging from punch list to electrical wiring for installation of appliances, to painting, drywall, whatever is needed to complete homeowners check-in list before ownership of newly built homes.

Company: HealthyHabitatsCleaning

Title: Professional Cleaning Technician

San Diego County, 2018-2022

Duties: Providing professional cleaning services, to include anything that needs to be cleaned, from houses to offices, to dog kennels to catteries, to yards, to refurbishing & refinishing, to you name it—— I’ll do it—- professionally, but at the rate of $30 an hour.

Company: Self-Employed Paralegal Services

Title: Paralegal/Typist

County of San Diego, 2013-present

Duties: Preparation of legal documents and/or any other services involved in a legal office i.e. complaints, correspondence, answers, petitions, proofs of service, discovery, calendaring, etc., court filings (to include e-filing and pacer), providing temporary legal staffing services from hourly to piece work, also answering phones, filing, bookkeeping, data entry, copying, scheduling appointments, obtaining discovery documents, interviewing witnesses, taking statements, training others, ordering supplies, etc.

Company: Tom Nardini Construction

Title: Finish Carpenter

Carlsbad, 2013

Duties: R&R and finish carpentry at a local upscale housing community in Carlsbad, CA, performing every task needed, interior and exterior, from move out, to removal and reinstallation of any and everything needed to make the transition back to a new home for some of the wealthiest and most dignified, retirees, to include the trades of plumbing, tile, carpentry (to include crown moulding, painting, glazing/removal & reinstallation of windows, carpet, countertops, drywall, etc.) and all in a timely manner.

Company: Pep Boys

Title: Service Advisor/CSR/Cashier/Parts Delivery/MIT

Oceanside & Escondido locations, 2011-2013

Duties: Service advisor and sales associate, manager in training for service department responsible for waiting on customers and fulfilling their needs for service, to include selling service, delegating work to service technicians; but also helping customers find the right part or whatever their needs’ to include also cashiering, signing up Rewards applicants, occasional stocking/updating and keeping track of continuous price changes throughout the store, training others, etc.

Company: K-Mart

Title: Cashier/CSA/Help Desk

Oceanside, 2010-2011

Duties: Sales associate/cashier, customer service, #1 Rewards signor person in the Region, department floor supervisor and many other duties delegated to me, based upon my ability to take charge and get the job done, to include training new cashiers or staff on the floor or department to which I was assigned.

Company: NK Towing

Title: Emergency Roadside Assistance Tech/Battery Service Person

San Diego County, 2010

Duties: Providing excellent customer service and roadside assistance entailing anything from testing and/or installing a car battery, changing tire(s), providing gas, or providing lockout assistance for AAA Members, always more than willing to show people how to change their tire, check their fluids or perform the basics for upkeep of their vehicle.

Company: Green Jungle

Title: Bookkeeper/Plantscaper

Oceanside, 2008-2012

Duties: Bookkeeping, maintenance of plants (watering, cutting, transplanting, etc.) for various clients/companies throughout San Diego County (on an as needed basis).

Company: McDonald’s

Title: Cashier/CSR

Vista, 2009-2010

Duties: Customer service, cashiering, preparing orders together accurately and quickly.

Company: CoavePrint

Title: Bookkeeper/Collections/Printer/Delivery Specialist

Carlsbad, 2008-2012

Duties: Bookkeeping, answering phones, collections, and office management of a print shop.

Company: State of California DMV

Title: Motor Vehicle Field Rep.

San Clemente, 2005-2008

Duties: High security, CSR, data input, responsible for quality and inventory control of registration stickers, vehicle information and smooth running of the camera window, while keeping customers happy and not wanting to kill me because it takes SO long at times.

Company: Rite Aid Corporation

Title: Cashier/CSR

Oceanside, CA 2007

Duties: Customer service, data entry, cashiering, running daily totals, janitorial duties.

Company: Law Offices of Marc Duxbury

Title: Office Manager/Paralegal/Notary

Carlsbad, 1999-2004

Duties: Running a law office; preparation of legal documents for court filing; answering phones; scheduling appointments for and interviewing of clients; performed billing, banking and collection duties; trained and supervised other staff.

Company: Cash ‘til Payday

Title: Manager

Vista, 1997-1998

Duties: Running payday loan store which included everything from open to close; greeting and working with customers, making payday loans, performing collections and daily transactions to include preparation of deposits to bank, check-writing and reports. Also, answering phones, performing credit checks, training new staff and also purchasing office supplies. The owner would drop in, usually once a day, hang out for a while and then leave. I was usually the only one there.

Company: ABC Veterinary Hospital

Title: Office Manager

San Marcos, 1991-1993

Duties: This started out as a data entry for a mobile pet vaccination clinic that turned into a full scale veterinary hospital wherein I performed all duties from assisting in surgery to grooming, sterilizing surgical instruments to running the front desk, then, running the pharmacy to running the pet shop, to training new employees to office management, also performing billing, mass mailings, advertising, collections, and of course, sales. And, although I moved on to other jobs, I’ve always been the neighbor groomer, dog walker and animal whisper to all types of living creatures no one else seemed to be able to reach.

Company: AppleOne Employment Agency

Title: Administrative Assistant

Throughout San Diego, Orange and Los Angeles Counties, since 1979

Duties: Performing administrative and clerical duties in different offices on an as needed or temporary basis as I transitioned from one county to another, after having decided to relocate to San Diego County.

Company: Rockwell International (now Boeing)

Title: Project Cost Assistant

Lakewood, CA 1986-1988

Duties: As liaison between the El Segundo and Lakewood facilities, I coordinated the projects between the seller and buyers awarded contracts by the government, making sure all requirements were met or coordinated back to the proper channels through completion; created/edited Control Data Requirements Lists, as ordered by vendor or company affiliated with specific company awarded contract; all aspects of office duties, i.e.: typing, copying, phones, etc.

Company: Law Offices of Paul & Daniels

Title: Legal Secretary/Bookkeeper

Downey, CA 198–81, 1985-86

Duties: Preparation of legal documents for court filing; all aspects of billing to include full charge bookkeeping, banking and collections; answering phones; coordinating and scheduling appointments; pre-screening of clients; trained and supervised other staff.

Education:

AA Degree (Gen.Studies) acquired at Mira Costa College, Oceanside, CA in 2003

Level II Smog Inspector Certification 2016 (exp. 2018)

Volunteer/Other Experience:

Felon’s Resource Assistance Network

Head Coach (Cheer), Oceanside Pop Warner (2004-2007

Volunteer of the Year, Oceanside Pop Warner, 2007



Contact this candidate