Administrative Assistant Software Tester

JoAnne E. Collins

**** ******** **. **** *********, FL 33948 508-***-****

Education:

Plymouth Carver High School

Plymouth, Massachusetts

Experience:

MEDITECH April 1997 – Present

Development - Software Tester 2007 - present

Utilize knowledge of testing methodologies to coordinate and guide team during test plan creation and execution

Collaborate with team to identify and mitigate risks

Document the changes, tests performed and online documentation if applicable

Communicate concerns regarding software functionality readiness

Report, prioritize and test defects found during testing and follow through with software retests

Responsible for peer reviewing testing and documentation for team members

Collaborate with QA group members on new test strategies, test automation and quality initiatives Accounts Receivable - Accounting Specialist 2002 - 2007

Utilized MEDITECH’s in-house system to generate invoices to customers

Reconciled customer deposit amounts to the General Ledger

Billed customers for products and services purchased

Reviewed executed licenses for billing terms

Calculated service fee price increases for eligible customers Supervisor, Administrative Services 2000 - 2002

Ensured staff are conducting the primary responsibilities of their roles and understand delegated tasks

Served as first point of contact for any personnel-related issues, maintaining an open door policy

Participated in the interviewing process with potential candidates

Responsible for writing and conducting annual performance reviews, ensuring staff have appropriate career goals

Concisely communicated key company information from upper management to staff Secretary / Administrative Assistant 1997 - 2000

Responsible for operating a 6-line switchboard daily at a centrally located reception desk

Responsible for distributing office supplies and maintaining inventory as needed

Processed incoming / outgoing faxes and scans along with preparing outgoing and sorting incoming mail daily

Edited letters and prepared outgoing correspondence for mail, shipping, faxing or email

Routinely involved in miscellaneous support projects for upper management

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