Lose Fainga’a

** **** ***** ****** *** ** San Jose, CA 95125 adxlk2@r.postjobfree.com

PROFILE

●Extremely organized and reliable

●Excellent teamwork

●Microsoft and PowerPoint Proficiency

●Quick learner

●Great communication and customer service skills

EDUCATION

High School Diploma October 2010

Saineha High School

●School Dux

Brigham Young University- Hawaii February 2017

Bachelor in Psychology

Minor: Education

GPA: 3.57

EXPERIENCE

Caregiver August 2018- Current

Private Clients

●Manage meals, medicine and doctor appointments.

●Educated on time management, communication and organization.

Postgraduate Intern ( Case Manager/ Peer Mentor/Secretary) Feb 2017 - July 2018

Brigham Young University-Hawaii Counseling and Disability Services

●Prepare, examine and process 100+ student’s case files electronically and manually

●Supervise and training student employees

●Learned secretarial duties such scheduling appointments, answering phones, etc.

Student Assistant July 2016- Feb 2017

Financial Aid Department, Brigham Young University-Hawaii

●Process student financial aid in a timely manner and provide best customer service to our students.

● Provide financial aid guidance or advice to students regarding the best ways they can finance their education.

●Educated filing, organizing student files electronically and manually.

Wardrobe Worker September 2015 – July 2016

Theater Department, Polynesian Culture Center Laie, HI

●Prepared 70+ dancers’ costumes before the evening Night Show.

●Learned to be organized and was recognized for punctuality.

Theater Dancer August 2014 – September 2015

Theater Department, Polynesian Culture Center

●Performed 3-5 different culture dances to 700+ people

●Learned to communicate stories through dancing

●Learned punctuality as there little time to change in between dance numbers

Assistant Manager September 2012 – July 2014

Hilltop Hotel Vava’u, Tonga

●Handled employee’s paycheck, customer’s payment and bookings

●Served the Tongan Governments VIP who uses this hotel as accommodations.

●Educated customer services and communication skills

●Trusted to operate the business while Manager was on vacation and received $500+ bonus as

rewards

Assistant, IT Services January 2013- July 2014

University of the South Pacific Vava’u, Tonga

●Organized and monitored students satellite tutorials

●Mastered computer skills

●Authorized to watch the center due to great effort and reliability.

COMMUNITY SERVICE

Volunteer September 2019 - March 2020

Hearts & Mind Activity Center San Jose, California

●Supervise client and get her to participate in group activities.

●Learned appropriate activities and ways to care for Alzheimer's/ Dementia clients.

High School President School Year 2010

Saineha High School Vava’u, Tonga

Organized weekly devotionals and other school activities

●Developed leadership skills and communicating orally with students

Relief Society Secretary January 2013- June 2014

Church of Jesus Christ of Latter Day Saints

●Recorded accurate minute of meetings

●Regulated all meetings and activities

●Learned skills in recordkeeping

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