Curtis Crossley

Owner Operator - Cross Link Connection

**** ******* ***** ** *** 9

Memphis, TN 38116

adxlj3@r.postjobfree.com

901-***-****

Data processing professional whose experience has been concentrated in providing efficiently functioning computer systems for internal users. Offer additional skills in user training, staff supervision and motivation, troubleshooting, and documentation's and resolution of problems. Possess effective interpersonal skills. Technically Skilled with IBM mainframes, midframes and personal computers; UNIX, RISC, Novell NetWare, Windows XP, Vista, Windows 7,10, Server 2003 and Small Business Server 2003.

Work Experience

Owner Operator

Cross Link Connection

January 2011 to Present

Digital Home Technology Integrator

Configuration, setup and Maintenance of residential local area network (Lan), including client configuration, remote access and network-devices setup integration.

Installation, maintenance and troubleshooting of multiroom audio systems, including control devices, Sources, proper cable use, amplification, speaker types and identifying common sources of interference. Installation of digital entertainment and distribution, including digital rights management and IP, Media center PCs and entertainment PCs.

Installation and maintenance of digital home control of telecommunications, lights, energy management and security.

Technical System Assembler

Avaya Inc

November 2005 to 2010

Assist in staging Avaya and multi-vendor voice and data equipment prior to its being shipped to customer. Review project inventory, unbox all cables, applying power to the device, running self test of equipment, and loading

software and patches for solution.

Maintain knowledge of products- both Avaya and multi-vendor, new and legacy - sufficient to perform above tasks.

NeighborCare Pharmacy

February 2001 to January 2004

Third Party Biller

Responsible for timely batch billing of nursing facility electronic prescription drugs claim submission. Research and correcting of all rejections for resubmission within the filing dead line.

Reconcile vouchers for proper completion of general ledger during month end balancing. Generate monthly statement, forms and reports for corporate review.

Network Specialist

Treasury Department Federal Credit Union

May 1999 to October 2000

Responsible for variety of network functions related to configuring multiples operating system in a LAN Wan environment. Monitoring network traffic for peak performance and limiting down time. Support data communication, and or client/server networks. Troubleshoot software and hardware problems related to Window NT4, 98, Novell and IBM RISC base systems. In addition, plan, coordinate and implement network security.

Computer Support Specialist

National Institutes of Health Federal Credit Union

June 1998 to September 1998

Responsible for performing a variety of computer and administrative duties within the Information System Department. Responsible for ensuring the integrity of the database by monitoring the posting, reviewing reports for accuracy. Sending and receiving third party transmissions pertaining to ACH, ATM, VISA and verify data for accuracy. Respond to internal inquiries and provide technical support for software and hardware related problems.

Computer Operator II

Transportation Federal Credit Union

May 1995 to June 1998

Provide management/staff with the necessary workstation, hardware, and software support. Perform daily system

system maintenance, backup, data base management. Ensure the proper setup and execution of all UNIX jobs for month/quarter/year end statement. Monitor systems log, i.e., UNIX, Novell and logs associated the MHS, SMTP,

E-Mail gateway Servers Report any inconsistencies to the appropriate software/hardware vendors.

Claim Examiner

Claim Service Resource Group

1994 to 1995

Travel to client site; get an overview of the current software system. Process medical, hospital hospital and dental according to the Client procedures.

Data Processing Coordinator

Blue Cross-and Blue Shield of the National Capitol

1990 to 1993

Ensured high quality, efficiently operating computer systems for BC/BS's internal users. Coordinated the testing of all modifications and enhancements to internal systems by working closely with Programmer and Business Analyst. Among typical task and responsibilities were the following.

Investigated user's requests for assistance and/or system changes. Defined and resolved problems; implemented

solution. Provide hand-on technical assistance and training to users, as needed. Analyzed system specifications to Ensure they met the user needs. Designed test materials used to evaluate system quality prior to implementation

Of enhancements and modifications.

Blue Cross-and Blue Shield of the National Capitol

1975 to 1993

Claim Examiner/Quality Reviewer

Blue Cross-and Blue Shield of the National Capitol

1975 to 1990

Monitored the progress of the claim adjudication process; documented error patterns. Contributed significantly to training of claims adjudicators. Provide one level of supervision for on the job training.

Education

electronics

HumRRo Technical Education Center of Washington

1989

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