Experienced Security Professional

Robert (Bob) Cagney, Jr.

Geneva, Illinois *****

***********@*****.***

Professional Experience

Pitney Bowes, Courier, Aurora, Il

January 2022- Present

Allied Universal Security, Naperville, Illinois- Professional Security Officer & Assistant Site Supervisor - August 2020 to September, 2021

Responsibilities were to enforce safety procedures as specified in the post orders for this location. Maintained constant awareness by patrolling and inspecting areas of property and noting irregular and suspicious activities. Provided daily reports of activities, incidents, slips and falls for next officer when relieving myself. Made recommendations, to management, for more efficient processes to do business.

Advance Auto Parts- St. Charles, IL -Parts Driver- April, 2019- February 2021

Responsibilities were the safe delivery of auto parts to customers as requested, picked up returns and core parts for credit, communicated effectively with customers and to build strong relationships. Followed safety protocol, routes and time schedules with a commitment to delivery when needed. Maintained a safe driving and working environment in compliance with company policies, procedures and management direction. Maintained vehicles and took necessary steps and reported vehicle maintenance issues. Benefits I bring are, excellent communication skills with the ability to build long term professional relationships with customers. Familiar with the handling of products within the categories of Battery, Brakes, Steering and Ride Control, Drivetrain, Exhaust, Oils, Lubricants and Filters.

Unemployed- November, 2018 –April, 2019

Family Medical Leave- August 2018-October 2018

Coordinated details with family members after the death of a family member.

Robert (BOB) Cagney, Jr. ••• Page 2

First Class Valet - CLARENDON HILLS, IL

Valet Lead/ Trainer September 06, 2017- August 30, 2018

Served as Valet Training Lead starting at Central DuPage Hospital, moved to various Healthcare facilities and then, to popular restaurants in Oak Brook, IL. My main objective is to train and encourage individuals with presenting themselves in a professional manner helping customers with their parking issues in an efficient, courteous and friendly manner.

Ride-Right (ADA Paratransit Division of Pace) – Batavia, IL

ADA & Paratransit Route Scheduler & Dispatcher- June 06, 2015-September 16, 2017

Coordinated the timely movement of 30 drivers as we transported disabled, elderly and special needs clients to various appointments and family commitments. My goal each day was to provide exceptional dispatching. Assigned workload to available drivers, met client’s expectations through daily communication, problem resolution, and appropriate follow-up of issues. Trained and mentored all new dispatch employees and drivers on day-to-day operational procedures and new systems the goal of 100% On-Time-Performance goals.

MV Transportation – Batavia, IL ADA & Paratransit Route Planner/Dispatcher- September 01, 2014- June 30, 2015

Provided customer support by responding to questions and concerns regarding trips for Paratransit service through ought Kane County. Trained and mentored all new dispatch employees and drivers on day-to-day operational procedures, best practices, and new systems for the loads. Organized hard copy and electronic documentation supporting delivery execution, transportation methods, and customer obligations.

Educational Background

Bachelor of Arts,

Business Communications

St. Norbert College DePere, WI.

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