Eira A. Luis (Ada)

***** **** **** ***** ***** Lakes, FL 33015

adxlic@r.postjobfree.com 305-***-****

Objective: To attain a position in a well-established firm where I can demonstrate my public

relations skills.

Education

University of Miami – Coral Gables, FL

Accelerated School of Music Program

Miami-Dade Community College – Miami, FL

Various coursework

Lindsey Hopkins Technical Education Center – Miami, FL

Dental Assistant Nurse Program

Experience

Norwegian Cruise Line Miami, FL

Access Desk and Concierge Desk January 2011 - present

Assist in all VIP boarding, groups, events, weddings, special assist

Help Desk support, assist in all documentation, medical/family issues

Travel Agent Vacation Planner, wedding planning, all duties

Sales to guests, travel agencies, hotels for shore excursions

Special Assistance Desk pertaining with all Special, medical

issues on their vacation planning, sales the same as above

Concierge Desk; all sales, all ships, concierge service for VIP Haven Suites

entertainment bookings, shore excursion bookings, suite amenities, gifts, onboard credit, weddings, air flights, spa appoints, etc.

Norwegian Cruise Line Miami, FL

Public Relations Associate December 2006 – December 2010

Perform check-in service for VIP passengers

Conduct onboard tours

Theme Parties, Inc. Miami Lakes, FL

President/Owner July 2007 - present

Coordinate and manage various events (e.g., weddings, birthdays)

Manage all operating business activities

Ferrel Dental Group Miami Lakes, FL

Office Manager October 2001 – May 2006

General office management and supervision

Maintain client/patient relationships

Responsible for office billing management

Liaison with HMO and other health insurance agencies

Merrill Lynch & Co., Inc. Miami, FL

Office Coordinator September 1999 – October 2001

Organize public relations events and activities

Executive assistant responsibilities to entire executive

floor of Brickell Avenue office location

Skills

Microsoft Office Suite, Internet Explorer, Photoshop

Fluent – English, Spanish; Proficient – French, Portuguese

Researching skills

Activities

Serve as opera singer with the Pro-Arte Grateli Group (Miami, FL) for over 20 years,

Voices of Miami, and Florida Opera Prima.

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