BELINDA KELLEY
Mesa, AZ *****
adxlh7@r.postjobfree.com
Work Experience
Customer Service Representative
State Farm Mutual Automobile Insurance Company - Mesa, AZ March 2023 to Present
I answer incoming calls from customers who need to file auto or home claims. Direct them to other services they may need due to a natural disaster or home invasion. There is software that assist in directing towards the next step.
Assistant Manager
More Than a Groomer - Chandler, AZ
January 2018 to January 2023
Encouraged groomers and bathers through positive reinforcement to do the best job. I scheduled up to 8 groomers 5 days a week. Ran the store front area merchandise and collected moneys and answered questions for our customers.
Education
Some college in Psychology criminal justice
Glendale Community College - Glendale, AZ
September 2002 to December 2005
Skills
• Pet Care
• Assistant Manager Experience
• Animal Care
• Dog Handling
• Crisis Intervention
• Kennel Experience
• Case Management
• Pet Sitting
• Conflict Management
• Cash Handling
• Interviewing
• Front Desk
• Time Management
• Administrative Experience