Services Manager Cashier

AC Ada Castillo

Hialeah, FL ***** 786-***-**** **************@*****.***

PROFESSIONAL

SUMMARY

Punctual and honest. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.

SKILLS Customer Relations

Honest and Ethical

Problem Solving

Feedback Acceptance

Staff Supervision

Complaint Resolution

Team Collaboration

Active Listening

Team Leadership

Microsoft Office

WORK HISTORY CASHIER 07/2017 to CURRENT

Nuevo Amanecer Cafe Hialeah, FL

Answered questions about store policies and addressed customer concerns.

Restocked and organized merchandise in front lanes. Helped customers complete purchases, get a great food and services MANAGER 04/2013 to 08/2016

Nearshore Claro Dominicana SANTO DOMINGO, REPUBLICA DOMINICANA

Province assistance to costumers with complaints about their services and products

Give training on new products to the agents in charge Cover the numbers provided by the sales company

Assisted customers by answering questions, responding to inquiries and handling telephone requests.

EDUCATION High School Diploma 01/2010

Academia La Trinitaria, Santo Domingo RD

LANGUAGES Spanish

Native or Bilingual

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