Taylor Moreno

Lumberton, TX *****

adxlgk@r.postjobfree.com

+1-409-***-****

Willing to relocate: Anywhere

Work Experience

Customer Accounts Advisor

Aaron's - Silsbee, TX

Present

Take payments, make calls, answer calls, assist customers. Special Education Paraprofessional

Lumberton High School - Lumberton, TX

August 2021 to January 2022

Walk kids to their class

Assist kids in their class with their work.

Read to the kids

Key Holder/Sales Lead

Dollar General

November 2021

Open and close the store.

Answer phone calls and assist customers with their needs. Stock the shelves, check in inventory, take the deposit to the bank. Receptionist

Haileys beauty supply

January 2016 to January 2017

Assist customers with the needs for hair color.

Answer phones, book appointments, remind customers about their appointments. Stock shelves and open and close.

Check inventory into the system.

Open and close the store.

Pharmacy Tech Trainee

Walmart - Lumberton, TX

January 2014 to July 2016

Answer phones

Verify insurance

Run & verify insurance

Type in insurance

Stock medicine / scan in medicine

Fill medication

Bag medicine

Call customers

Check out customers

Education

High school diploma or GED

Skills

• Cash Handling

• Merchandising

• Retail Management

• Retail Sales

• Sales

• Planograms

• POS

• Assistant Manager Experience

• Loss Prevention

• Inventory Control

• Store Management Experience

• Sales Management

• Supervising Experience

• Microsoft Excel

• Pricing

• Customer Service

• Shift Management

• Food Safety

• Public relations

• Typing

• Heavy lifting

• Profit & Loss

• Presentation Skills

• Upselling

• Organizational Skills

• Freight Experience

• Marketing

• Payroll

• Leadership

• Analysis skills

• Store management

• Windows

• Multi-line phone systems

• Residential Cleaning

• Commercial Cleaning

• Restaurant experience

• Serving

• Management

• Childcare

• Financial management

• Customer support

• First aid

• Account management

• Microsoft Office

• Microsoft Word

• Teaching

• Special Education

• Communication Skills

• Front desk

• Multi-line phone systems

• HIPAA

• Customer support

• Windows

• Customer service

• Pharmacy Technician Experience

• Negotiation

Languages

• Why - Expert

Certifications and Licenses

CPR Certification

First Aid Certification

Assessments

Work motivation — Proficient

February 2021

Level of motivation and discipline applied toward work Full results: Proficient

Retail customer service — Proficient

March 2021

Comprehending and responding to retail customer needs Full results: Proficient

Cashier skills — Highly Proficient

March 2021

Counting cash, processing transactions, following written procedures, and attending to details Full results: Highly Proficient

Customer service — Highly Proficient

February 2021

Identifying and resolving common customer issues

Full results: Highly Proficient

Work style: Conscientiousness — Highly Proficient

March 2021

Tendency to be well-organized, rule-abiding, and hard-working Full results: Highly Proficient

Front desk agent (hotel) — Highly Proficient

March 2021

Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Highly Proficient

Management & leadership skills: Impact & influence — Proficient November 2020

Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient

Home health aide skills — Proficient

May 2021

Providing care to patients in a home setting

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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